H04M 3/5236
Sequential or circular distribution
Official title: {Sequential or circular distribution}
H04M3/5236 (Sequential or circular distribution) appears on 54 US grants and 33 published applications in this corpus.
Search patents in H04M- Granted patents
- 54
- Published applications
- 33
- Assignees
- 15
- Inventors
- 32
- Latest grant
- 2 Sep 2025
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1999 | 9 | 0 |
| 2000 | 3 | 0 |
| 2001 | 5 | 2 |
| 2002 | 2 | 0 |
| 2003 | 1 | 0 |
| 2004 | 0 | 1 |
| 2005 | 1 | 0 |
| 2006 | 0 | 0 |
| 2007 | 0 | 2 |
| 2008 | 0 | 0 |
| 2009 | 1 | 4 |
| 2010 | 0 | 1 |
| 2011 | 0 | 0 |
| 2012 | 0 | 0 |
| 2013 | 2 | 3 |
| 2014 | 4 | 0 |
| 2015 | 1 | 8 |
| 2016 | 4 | 0 |
| 2017 | 5 | 1 |
| 2018 | 6 | 2 |
| 2019 | 3 | 1 |
| 2020 | 0 | 1 |
| 2021 | 0 | 0 |
| 2022 | 0 | 0 |
| 2023 | 3 | 2 |
| 2024 | 1 | 3 |
| 2025 | 3 | 2 |
By publication year. Applications have been published since 2001.
Recent patents
- Distributing queries to agent group devices2 Sep 2025US 12,407,779 B2Zoom Communications, Inc.
- Managing outbound calling20 May 2025US 12,309,324 B2Capital One Services, LLC
- Technologies for adaptive predictive routing in contact center systems11 Feb 2025US 12,225,159 B2Genesys Cloud Services, Inc.
- Limiting query distribution within an agent group25 Jun 2024US 12,022,030 B2Zoom Video Communications, Inc.
- Managing outbound calling21 Nov 2023US 11,825,024 B1Capital One Services, LLC
- Agent Group Query Distribution6 Nov 2025US 2025/0343860 A1Zoom Communications, Inc.
- Technologies for adaptive predictive routing in contact center systems17 Apr 2025US 2025/0126208 A1
- Distributing Queries To Agent Group Devices3 Oct 2024US 2024/0333838 A1Zoom Video Communications, Inc.
- Technologies for adaptive predictive routing in contact center systems1 Aug 2024US 2024/0259497 A1Genesys Cloud Services, Inc.
- Managing outbound calling18 Jan 2024US 2024/0022665 A1Capital One Services, LLC
Most cited
By later US patents
- Systems and methods for routing callers to an agent in a contact center198US 8,433,597 B2The Resource Group International LTD · 2013
- Agent-level network call routing192US 5,946,387 AGenesys Telecommunications Laboratories, Inc. · 1999
- Systems and methods for routing callers to an agent in a contact center190US 8,359,219 B2The Resource Group International LTD · 2013
- Systems and methods for routing callers to an agent in a contact center189US 8,737,595 B2Satmap International Holdings Limited · 2014
- Selective mapping of callers in a call center routing system186US 8,824,658 B2Satmap International Holdings Limited · 2014