H04M 3/5235
Dependent on call type or called number [dnis]
Official title: {Dependent on call type or called number [DNIS]}
H04M3/5235 (Dependent on call type or called number [dnis]) appears on 647 US grants and 529 published applications in this corpus.
Search patents in H04M- Granted patents
- 647
- Published applications
- 529
- Assignees
- 199
- Inventors
- 881
- Latest grant
- 6 Oct 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1979 | 1 | 0 |
| 1980 | 0 | 0 |
| 1981 | 0 | 0 |
| 1982 | 0 | 0 |
| 1983 | 0 | 0 |
| 1984 | 0 | 0 |
| 1985 | 0 | 0 |
| 1986 | 0 | 0 |
| 1987 | 0 | 0 |
| 1988 | 0 | 0 |
| 1989 | 0 | 0 |
| 1990 | 0 | 0 |
| 1991 | 1 | 0 |
| 1992 | 2 | 0 |
| 1993 | 2 | 0 |
| 1994 | 0 | 0 |
| 1995 | 1 | 0 |
| 1996 | 4 | 0 |
| 1997 | 0 | 0 |
| 1998 | 1 | 0 |
| 1999 | 4 | 0 |
| 2000 | 7 | 0 |
| 2001 | 8 | 3 |
| 2002 | 9 | 4 |
| 2003 | 3 | 3 |
| 2004 | 7 | 7 |
| 2005 | 3 | 6 |
| 2006 | 9 | 15 |
| 2007 | 2 | 3 |
| 2008 | 7 | 7 |
| 2009 | 10 | 11 |
| 2010 | 3 | 6 |
| 2011 | 3 | 7 |
| 2012 | 11 | 13 |
| 2013 | 21 | 23 |
| 2014 | 40 | 35 |
| 2015 | 47 | 48 |
| 2016 | 39 | 42 |
| 2017 | 63 | 42 |
| 2018 | 59 | 27 |
| 2019 | 51 | 19 |
| 2020 | 54 | 57 |
| 2021 | 50 | 67 |
| 2022 | 36 | 20 |
| 2023 | 34 | 18 |
| 2024 | 26 | 17 |
| 2025 | 23 | 18 |
| 2026 | 6 | 11 |
By publication year. Applications have been published since 2001. 2026 runs to 8 Oct.
Recent patents
- Adapting AI voice interactions based on caller voice characteristics6 Oct 2026US 12,756,781 B1Rapidsos, Inc.
- Techniques for context-based call routing for support services1 Sep 2026US 12,726,573 B2T-Mobile USA, Inc.
- Consumer electronic registration, control and support concierge device and method21 Jul 2026US 12,689,691 B2NexStep, Inc.
- System and method to determine and remediate reverse transition from digital channels in a contact center14 Jul 2026US 12,684,068 B2Nice Ltd.
- Information processing device7 Jul 2026US 12,676,934 B2Toyota Jidosha Kabushiki Kaisha
- Systems and Methods for Smart Call Management1 Oct 2026US 2026/0303726 A1Teachers Insurance and Annuity Association of America
- Systems and methods for automatic non-emergency call handling27 Aug 2026US 2026/0254896 A1Centralsquare Technologies, LLC
- Systems and methods for intelligent handling of inbound calls9 Apr 2026US 2026/0101005 A1Wells Fargo Bank, N. A.
- Communication system and method9 Apr 2026US 2026/0101007 A1Afiniti AI Limited
- Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (ai) chat session19 Mar 2026US 2026/0081995 A1Capital One Services, LLC
Most cited
By later US patents
- Methods of automatically rerouting an incoming telephone call placed over a network464US 5,274,700 AUnifi Communications Corporation · 1993
- Method and apparatus for handling in-bound telemarketing calls457US 5,537,470 AAT&T Corp. · 1996
- System and methods for intelligent routing of customer requests using customer and agent models417US 6,389,400 B1SBC Technology Resources, Inc. · 2002
- Call routing based on the caller's mood398US 6,411,687 B1Mitel Knowledge Corporation · 2002
- Skills-based scheduling for telephone call centers370US 6,044,355 AIEX Corporation · 2000