H04M 2242/08
Menus for interactive user guidance
Official title: menus for interactive user guidance
H04M2242/08 (Menus for interactive user guidance) appears on 43 US grants and 41 published applications in this corpus.
Search patents in H04M- Granted patents
- 43
- Published applications
- 41
- Assignees
- 30
- Inventors
- 83
- Latest grant
- 29 Sep 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 2006 | 0 | 1 |
| 2007 | 1 | 0 |
| 2008 | 0 | 0 |
| 2009 | 0 | 0 |
| 2010 | 0 | 2 |
| 2011 | 0 | 1 |
| 2012 | 2 | 3 |
| 2013 | 2 | 2 |
| 2014 | 4 | 4 |
| 2015 | 2 | 2 |
| 2016 | 3 | 6 |
| 2017 | 5 | 4 |
| 2018 | 4 | 4 |
| 2019 | 4 | 1 |
| 2020 | 2 | 3 |
| 2021 | 3 | 1 |
| 2022 | 4 | 2 |
| 2023 | 2 | 2 |
| 2024 | 1 | 1 |
| 2025 | 3 | 1 |
| 2026 | 1 | 1 |
By publication year. 2026 runs to 8 Oct.
Recent patents
- Dynamic direction of incoming calls29 Sep 2026US 12,750,442 B18x8, Inc.
- Generating a screening interface for communications1 Jul 2025US 12,348,660 B2Capital One Services, LLC
- Low acuity dispatch management8 Apr 2025US 12,273,799 B2Rapidsos, Inc.
- Targeted generative AI from merged communication transcripts18 Mar 2025US 12,254,880 B2Liveperson, Inc.
- Dynamic direction of incoming calls10 Sep 2024US 12,088,756 B18x8, Inc.
- Low Acuity Dispatch Management7 May 2026US 2026/0129418 A1Rapidsos, Inc.
- Methods and systems for a cloud-based, intelligent and interactive virtual container based customer service platform30 Jan 2025US 2025/0037137 A1Zingly Inc.
- Predicting Contact Center Agent Demand Using Multiple Modeling Engines31 Oct 2024US 2024/0362550 A1Zoom Video Communications, Inc.
- Targeted generative ai from merged communication transcripts21 Dec 2023US 2023/0410801 A1Liveperson, Inc.
- Generating a screening interface for communications14 Dec 2023US 2023/0403353 A1Capital One Services, LLC
Most cited
By later US patents
- System and method for providing call-back options55US 8,155,297 B1JPMorgan Chase Bank · 2012
- Generating a screening interface for communications7US 11,431,833 B1Capital One Services, LLC · 2022
- Dynamic direction of incoming calls5US 11,044,360 B18x8, Inc. · 2021
- Using communication source data to generate modifications to user interfaces5US 11,463,572 B1Capital One Services, LLC · 2022
- Wireless local area communication method and terminal supporting the same5US 8,913,957 B2Samsung Electronics Co., Ltd. · 2014