Generating a screening interface for communications
AssigneeCapital One Services, LLC
InventorsAsher Smith-Rose, Tyler Maiman, Lin Ni Lisa Cheng, Salik Shah
Life of this patent
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Abstract
Methods and systems are described herein for manipulating a communication acceptance screen, manipulating an interactive communication acceptance icon, and restricting access to accounts based on voice communication parameters. In particular, when a communication is detected from one device to another device, that communication may be risky. Thus, the risk is mitigated by giving a user information about the source of the communication to give a user a chance to reject the communication. In addition, in instances where the user accepts the communication, the system enables monitoring the communication and restricting any accounts that are disclosed within the communication.
Claims20
A system for generating a screening interface for communications, the system comprising:
- one or more processors;
- and
- a non-transitory computer-readable storage medium storing instructions, which when executed by the one or more processors cause the one or more processors to:
- detect a request for a communication from a first communication device to a second communication device;
- receive a profile associated with the first communication device, wherein the profile comprises a plurality of entries for a plurality of records, wherein the plurality of records is associated with a first entity corresponding to the first communication device;
- and
- in response to determining that the profile includes an entry having an account identifier associated with the second communication device, generate for display on a communication acceptance screen an indicator of the entry having the account identifier associated with the second communication device.
A method comprising:
- detecting a request for a communication from a first communication device to a second communication device;
- receiving a profile associated with the first communication device, wherein the profile comprises one or more entries corresponding to an entity associated with the first communication device;
- determining whether the one or more entries include an account identifier associated with the second communication device;
- and
- in response to determining that the one or more entries include the account identifier, generating for display an indicator of an entry of the one or more entries.
A non-transitory, computer-readable medium for generating a screening interface for communications, storing instructions that when executed by one or more processors, cause the one or more processors to perform operations comprising:
- detecting a request for a communication from a first communication device to a second communication device;
- receiving a profile associated with the first communication device, wherein the profile comprises one or more entries corresponding to an entity associated with the first communication device;
- determining whether the one or more entries include an account identifier associated with the second communication device;
- and
- in response to determining that the one or more entries include the account identifier, generating for display an indicator of an entry of the one or more entries.
Dependencies are inferred from the claim text.