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US 12,273,799 B2Granted
Low acuity dispatch management
AssigneeRapidsos, Inc.
InventorsMichael John Martin, Eugene Hsu
Life of this patent
Estimating the term…
Abstract
Described herein are systems, devices, methods, and media for facilitating communications between emergency service providers and low acuity emergency service providers and managing low acuity responses to emergencies.
Claims19
A method for providing assistance to an emergency service provider by an emergency response data platform (ERDP), the method comprising:
- (a) establishing a communication link with an emergency service provider (ESP) through an emergency response application executed on a computing device associated with the ESP, wherein the emergency response application comprises a first graphical user interface (GUI) comprising a list of one or more emergency incidents;
- (b) receiving, through the emergency response application, a secondary triage notification indicating that the ESP would like to initiate a low acuity response to an emergency incident selected from the list of one or more emergency incidents, wherein the secondary triage notification comprises an initial determination that the emergency incident represents a low acuity emergency that is non-emergent and does not require dispatching an ambulance or police unit;
- and
- (c) responsive to receiving the secondary triage notification, transmitting emergency data associated with the emergency incident to a low acuity provider (LAP) for display within a second graphical user interface (GUI) of a low acuity response application accessed by a computing device associated with the LAP, wherein the low acuity response application displays an option for requesting escalation of the emergency incident back to the ESP.
1 more element
A system for providing assistance to an emergency service provider (ESP), the system comprising a network component operatively in communication with a plurality of emergency service providers (ESPs) and a plurality of low acuity providers (LAPs) and a processor, operatively coupled to the network component, the processor configured to:
- (a) establish a communication link with an emergency service provider (ESP) through an emergency response application executed on a computing device associated with the ESP, wherein the emergency response application comprises a first graphical user interface (GUI) comprising a list of one or more emergency incidents;
- (b) receive, through the emergency response application, a secondary triage notification indicating that the ESP would like to initiate a low acuity response to an emergency incident selected from the list of one or more emergency incidents, wherein the secondary triage notification comprises an initial determination that the emergency incident represents a low acuity emergency that is non-emergent and does not require dispatching an ambulance or police unit;
- and
- (c) responsive to receiving the secondary triage notification, transmit emergency data associated with the emergency incident to a low acuity provider (LAP) for display within a second graphical user interface (GUI) of a low acuity response application accessed by a computing device associated with the LAP, wherein the low acuity response application displays an option for requesting escalation of the emergency incident back to the ESP.
1 more element
A system for providing assistance to an emergency service provider, the system comprising:
- (a) an emergency service provider (ESP), communicatively coupled to an emergency response data platform (ERDP), configured to:
- (i) execute, on a computing device associated with the ESP, an emergency response application comprising a first graphical user interface (GUI) comprising a list of one or more emergency incidents;
- and
- (ii) transmit, through the emergency response application, a secondary triage notification indicating that the ESP requests to initiate a low acuity response to an emergency incident selected from the list of one or more emergency incidents, wherein the request to initiate a low acuity response comprises an initial determination that the emergency incident represents a low acuity emergency that is non-emergent and does not require dispatching an ambulance or police unit;
- (b) the ERDP, configured to:
- (i) receive, from the ESP, the secondary triage notification;
- and
- (ii) responsive to receiving the secondary triage notification, transmit emergency data associated with the emergency incident to a low acuity provider (LAP);
- and
- (c) the LAP, configured to:
- (i) execute a low acuity response application on a computing device associated with the LAP;
- and
- (ii) receive, from the ERDP, the emergency data associated with the emergency incident for display within a second graphical user interface (GUI) of the low acuity response application, wherein the low acuity response application displays an option for requesting escalation of the emergency incident back to the ESP.
10 more elements
Dependencies are inferred from the claim text.