G06Q 30/0281
Customer communication at a business location
Official title: {Customer communication at a business location, e.g. providing product or service information, consulting}
G06Q30/0281 (Customer communication at a business location) appears on 1,232 US grants and 1,946 published applications in this corpus.
Search patents in G06Q- Granted patents
- 1,232
- Published applications
- 1,946
- Assignees
- 697
- Inventors
- 3,397
- Latest grant
- 6 Oct 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 2000 | 1 | 0 |
| 2001 | 0 | 3 |
| 2002 | 0 | 24 |
| 2003 | 2 | 22 |
| 2004 | 1 | 23 |
| 2005 | 6 | 29 |
| 2006 | 6 | 22 |
| 2007 | 14 | 28 |
| 2008 | 22 | 25 |
| 2009 | 4 | 73 |
| 2010 | 16 | 34 |
| 2011 | 32 | 45 |
| 2012 | 26 | 38 |
| 2013 | 35 | 61 |
| 2014 | 43 | 88 |
| 2015 | 42 | 95 |
| 2016 | 45 | 95 |
| 2017 | 51 | 105 |
| 2018 | 77 | 94 |
| 2019 | 97 | 124 |
| 2020 | 105 | 174 |
| 2021 | 92 | 189 |
| 2022 | 130 | 146 |
| 2023 | 131 | 146 |
| 2024 | 112 | 151 |
| 2025 | 100 | 72 |
| 2026 | 42 | 40 |
By publication year. Applications have been published since 2001. 2026 runs to 8 Oct.
Recent patents
- Truck scale management system and method6 Oct 2026US 12,754,062 B2TruckPay Inc.
- Using a trained machine-learning model to facilitate picking items in a warehouse6 Oct 2026US 12,755,313 B2Maplebear Inc.
- System and method for providing presentations to customers29 Sep 2026US 12,749,099 B2United States Postal Service
- Carbon footprint identification system25 Aug 2026US 12,718,254 B2Toshiba Global Commerce Solutions, Inc.
- Heating-capable seating unit with draining element18 Aug 2026US 12,708,215 B2Wrmth Corp.
- System and method for using and registering consumer products1 Oct 2026US 2026/0301031 A1
- Multi-agent system for automated customer service with dynamic agent generation24 Sep 2026US 2026/0289151 A1Twilio Inc.
- Chat support platform having automatic keyword correction17 Sep 2026US 2026/0278271 A1Truist Bank
- Method and device for linking event messages or delivery information messages with beauty counselor chatbot service17 Sep 2026US 2026/0281063 A1Amorepacific Corporation
- Systems and methods for dynamically adjusting institutional interactions based on a location routine for a user device10 Sep 2026US 2026/0268343 A1Wells Fargo Bank, N. A.
Most cited
By later US patents
- Push banking system and method545US 6,535,855 B1The Chase Manhattan Bank · 2003
- Integrated computerized sales force automation system453US 6,067,525 AClear With Computers, Inc. · 2000
- Apparatus and method using near field communications334US 7,962,369 B22011
- Method and system for identifying people who are likely to have a successful relationship331US 6,735,568 B1Eharmony.com · 2004
- Sales force automation and method225US 7,516,088 B2Triton IP, LLC · 2009