H04M 3/5133
Operator terminal details
Official title: {Operator terminal details}
H04M3/5133 (Operator terminal details) appears on 405 US grants and 345 published applications in this corpus.
Search patents in H04M- Granted patents
- 405
- Published applications
- 345
- Assignees
- 163
- Inventors
- 645
- Latest grant
- 1 Sep 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1993 | 1 | 0 |
| 1994 | 0 | 0 |
| 1995 | 1 | 0 |
| 1996 | 1 | 0 |
| 1997 | 0 | 0 |
| 1998 | 0 | 0 |
| 1999 | 2 | 0 |
| 2000 | 0 | 0 |
| 2001 | 0 | 0 |
| 2002 | 0 | 2 |
| 2003 | 1 | 6 |
| 2004 | 0 | 3 |
| 2005 | 2 | 11 |
| 2006 | 0 | 3 |
| 2007 | 3 | 10 |
| 2008 | 2 | 6 |
| 2009 | 3 | 4 |
| 2010 | 2 | 8 |
| 2011 | 4 | 2 |
| 2012 | 3 | 10 |
| 2013 | 13 | 9 |
| 2014 | 19 | 25 |
| 2015 | 34 | 30 |
| 2016 | 28 | 30 |
| 2017 | 38 | 29 |
| 2018 | 43 | 26 |
| 2019 | 47 | 20 |
| 2020 | 40 | 19 |
| 2021 | 32 | 21 |
| 2022 | 20 | 15 |
| 2023 | 27 | 18 |
| 2024 | 17 | 11 |
| 2025 | 14 | 15 |
| 2026 | 8 | 12 |
By publication year. Applications have been published since 2001. 2026 runs to 8 Oct.
Recent patents
- Dynamic content flow adaptation for call representatives1 Sep 2026US 12,726,572 B2Assured Insurance Technologies, Inc.
- Systems and methods for delivering and supporting digital requests for emergency service1 Sep 2026US 12,726,804 B2Rapidsos, Inc.
- Systems and methods for integrating and conducting video sessions18 Aug 2026US 12,712,982 B1United Services Automobile Association (USAA)
- Automated conference item selection4 Aug 2026US 12,701,185 B2Zoom Communications, Inc.
- Systems and methods for advanced voice monitoring and analysis28 Jul 2026US 12,694,869 B2State Farm Mutual Automobile Insurance Company
- Portable public safety answering point (psap)1 Oct 2026US 2026/0304090 A1Intrado Life & Safety, Inc.
- Systems and methods for advanced voice monitoring and analysis10 Sep 2026US 2026/0268897 A1State Farm Mutual Automobile Insurance Company
- Systems and methods for identifying a time of intervention during a customer call20 Aug 2026US 2026/0246870 A1Verizon Patent and Licensing Inc.
- System and Method of a Customer Management System with Auto-Provisioning AI-Based Dialog Services13 Aug 2026US 2026/0236134 A1Nextiva, Inc.
- Automated communication systems16 Jul 2026US 2026/0205544 A1Optum, Inc.
Most cited
By later US patents
- Overview user interface of emergency call data of a law enforcement agency247US 8,924,872 B1Palantir Technologies Inc. · 2014
- Selective mapping of callers in a call center routing system186US 8,824,658 B2Satmap International Holdings Limited · 2014
- Selective mapping of callers in a call center routing system147US 9,215,323 B2Satmap International Holdings Limited · 2015
- Techniques for benchmarking pairing strategies in a contact center system133US 9,712,676 B1Afiniti Europe Technologies Limited · 2017
- Wireless telephone headset system with automatic log on/log off detection64US 5,991,645 AGN Netcom, Inc. · 1999