H04M 2203/357
Autocues for dialog assistance
H04M2203/357 (Autocues for dialog assistance) appears on 215 US grants and 246 published applications in this corpus.
Search patents in H04M- Granted patents
- 215
- Published applications
- 246
- Assignees
- 116
- Inventors
- 449
- Latest grant
- 18 Aug 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 2000 | 1 | 0 |
| 2001 | 2 | 1 |
| 2002 | 0 | 3 |
| 2003 | 2 | 1 |
| 2004 | 1 | 2 |
| 2005 | 2 | 4 |
| 2006 | 1 | 2 |
| 2007 | 1 | 0 |
| 2008 | 1 | 3 |
| 2009 | 2 | 8 |
| 2010 | 3 | 4 |
| 2011 | 5 | 11 |
| 2012 | 6 | 5 |
| 2013 | 13 | 7 |
| 2014 | 7 | 9 |
| 2015 | 9 | 13 |
| 2016 | 17 | 17 |
| 2017 | 6 | 8 |
| 2018 | 20 | 23 |
| 2019 | 18 | 8 |
| 2020 | 18 | 15 |
| 2021 | 19 | 54 |
| 2022 | 17 | 12 |
| 2023 | 17 | 15 |
| 2024 | 15 | 14 |
| 2025 | 6 | 3 |
| 2026 | 6 | 4 |
By publication year. Applications have been published since 2001. 2026 runs to 8 Oct.
Recent patents
- Interaction effectiveness measurements18 Aug 2026US 12,711,452 B1United Services Automobile Association (USAA)
- Automated conference item selection4 Aug 2026US 12,701,185 B2Zoom Communications, Inc.
- System and method for serving multiple customers by a live agent16 Jun 2026US 12,659,406 B2Capital One Services, LLC
- System and method for analyzing and reacting to interactions between entities using electronic communication channels6 Jan 2026US 12,518,747 B2The Toronto-Dominion Bank
- Systems and methods for facilitating communication between a user and a service provider6 Jan 2026US 12,519,887 B2Fidelity Information Services, LLC
- Automated communication systems16 Jul 2026US 2026/0205544 A1Optum, Inc.
- Systems and methods for facilitating communication between a user and a service provider26 Mar 2026US 2026/0089259 A1Fidelity Information Services, LLC
- Intelligent call center consultation system and method26 Mar 2026US 2026/0089260 A1Electronics and Telecommunications Research Institute
- System and Method for Behavior Tracking and Corrective Actions in Sales and Marketing12 Feb 2026US 2026/0046358 A1Micro Macro Assets LLC
- Voice bot for service providers9 Oct 2025US 2025/0317512 A1Microsoft Technology Licensing, LLC
Most cited
By later US patents
- Method of creating scripts by translating agent/customer conversations262US 6,970,821 B1Rockwell Electronic Commerce Technologies, LLC · 2005
- Training call routing applications by reusing semantically-labeled data collected for prior applications253US 8,515,736 B1Nuance Communications, Inc. · 2013
- Directory assistance system and method utilizing a speech recognition system and a live operator222US 6,243,684 B1USADA, Inc. · 2001
- Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface195US 6,332,154 B2Genesys Telecommunications Laboratories, Inc. · 2001
- In-call virtual assistants143US 10,134,395 B2Amazon Technologies, Inc. · 2018