H04L 41/5074
Handling of user complaints or trouble tickets
H04L41/5074 (Handling of user complaints or trouble tickets) appears on 573 US grants and 643 published applications in this corpus.
Search patents in H04L- Granted patents
- 573
- Published applications
- 643
- Assignees
- 245
- Inventors
- 1,638
- Latest grant
- 22 Sep 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1998 | 1 | 0 |
| 1999 | 0 | 0 |
| 2000 | 3 | 0 |
| 2001 | 1 | 2 |
| 2002 | 8 | 13 |
| 2003 | 9 | 5 |
| 2004 | 2 | 2 |
| 2005 | 9 | 10 |
| 2006 | 3 | 7 |
| 2007 | 4 | 9 |
| 2008 | 5 | 13 |
| 2009 | 4 | 24 |
| 2010 | 8 | 26 |
| 2011 | 21 | 12 |
| 2012 | 14 | 15 |
| 2013 | 17 | 21 |
| 2014 | 26 | 18 |
| 2015 | 24 | 27 |
| 2016 | 26 | 36 |
| 2017 | 34 | 48 |
| 2018 | 33 | 24 |
| 2019 | 31 | 37 |
| 2020 | 49 | 44 |
| 2021 | 39 | 40 |
| 2022 | 48 | 40 |
| 2023 | 52 | 55 |
| 2024 | 48 | 47 |
| 2025 | 29 | 41 |
| 2026 | 25 | 27 |
By publication year. Applications have been published since 2001. 2026 runs to 8 Oct.
Recent patents
- Method and system for implementing machine learning classifications22 Sep 2026US 12,743,437 B2Oracle International Corporation
- Automated management of support channel and ticketing22 Sep 2026US 12,743,671 B2T-Mobile Innovations LLC
- Fallout handling for zero touch provisioning of cell sites25 Aug 2026US 12,719,740 B2DISH Network Technologies India Private Limited
- Systems and methods for incident reporting from secured devices4 Aug 2026US 12,701,057 B2VeriFone, Inc.
- Cell site router and server cabling verification21 Jul 2026US 12,689,572 B2DISH Network Technologies India Private Limited
- System, method, apparatus, and computer program product for providing mobile device support services8 Oct 2026US 2026/0313364 A1Assurant, Inc.
- Dynamic information technology (it) support platform1 Oct 2026US 2026/0303485 A1NCR Voyix Corporation
- System and method for identifying anomalous network devices or services using gradient boosting and large language models24 Sep 2026US 2026/0291831 A1Oracle International Corporation
- Laboratory monitoring devices and systems17 Sep 2026US 2026/0276613 A1
- Ai self-diagnostics for consumer electronics devices17 Sep 2026US 2026/0277730 A1Sony Group Corporation
Most cited
By later US patents
- System and method for providing requested quality of service in a hybrid network755US 6,335,927 B12002
- System, method and article of manufacture for implementing a hybrid network484US 6,611,867 B1Accenture LLP · 2003
- Integrated customer interface for web based data management455US 6,615,258 B1WorldCom, Inc. · 2003
- Graphical user interface for Web enabled applications360US 6,115,040 AMCI Communications Corporation · 2000
- Geographic network management system336US 6,343,290 B12002