H04M 2203/552
Call annotations
H04M2203/552 (Call annotations) appears on 113 US grants and 107 published applications in this corpus.
Search patents in H04M- Granted patents
- 113
- Published applications
- 107
- Assignees
- 63
- Inventors
- 266
- Latest grant
- 7 Apr 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 2002 | 1 | 0 |
| 2003 | 0 | 0 |
| 2004 | 1 | 1 |
| 2005 | 0 | 0 |
| 2006 | 0 | 4 |
| 2007 | 0 | 2 |
| 2008 | 1 | 1 |
| 2009 | 1 | 0 |
| 2010 | 1 | 1 |
| 2011 | 2 | 1 |
| 2012 | 3 | 2 |
| 2013 | 1 | 2 |
| 2014 | 6 | 3 |
| 2015 | 3 | 3 |
| 2016 | 2 | 2 |
| 2017 | 8 | 4 |
| 2018 | 4 | 3 |
| 2019 | 14 | 12 |
| 2020 | 11 | 11 |
| 2021 | 14 | 11 |
| 2022 | 13 | 12 |
| 2023 | 11 | 12 |
| 2024 | 10 | 6 |
| 2025 | 5 | 7 |
| 2026 | 1 | 7 |
By publication year. 2026 runs to 8 Oct.
Recent patents
- Interactive calling methods and systems7 Apr 2026US 12,598,252 B2Envested, Inc.
- Generation of a map for recorded communications4 Nov 2025US 12,462,796 B2Lenovo (Singapore) Pte. Ltd.
- Automatic call categorization and screening19 Aug 2025US 12,395,587 B2Google Inc.
- Artificial intelligence based refinement of automatic control setting in an operator interface using localized transcripts22 Apr 2025US 12,284,315 B2Open Text Holdings, Inc.
- Computing devices configured for location-aware caller identification and methods/systems of use thereof18 Feb 2025US 12,231,599 B2Capital One Services, LLC
- Interactive calling methods and systems16 Jul 2026US 2026/0205541 A1Envested, Inc.
- Device, system, and method for visually distinguishing discrepancies between discrete blocks of audio streams and associated transcriptions18 Jun 2026US 2026/0169765 A1
- Predictive Customer Satisfaction System And Method18 Jun 2026US 2026/0170509 A1Dialpad, Inc.
- Computer Architecture For Intelligent Agent Escalation In A Contact Center7 May 2026US 2026/0129125 A1Zoom Communications, Inc.
- Graceful transfer of call or text conversation from artificial intelligence agent to human agent30 Apr 2026US 2026/0119808 A1Marr Labs Technologies, Inc.
Most cited
By later US patents
- Multi-tasking, web-based call center453US 6,389,132 B1Avaya Technology Corp. · 2002
- Web-based call center system with web document annotation102US 6,687,877 B1Siemens Corporation Research, Inc. · 2004
- Switching between speech recognition systems77US 11,017,778 B1Sorenson IP Holdings, LLC · 2021
- Contextual lead generation in an automated communication link establishment and management system58US 8,948,372 B1ConnectAndSell, Inc. · 2015
- Reviewing portions of telephone call recordings in a contact center using topic meta-data records50US 9,936,066 B1Noble Systems Corporation · 2018