G06Q 30/01
Customer relationship services
G06Q30/01 (Customer relationship services) appears on 3,913 US grants and 6,392 published applications in this corpus.
Search patents in G06Q- Granted patents
- 3,913
- Published applications
- 6,392
- Assignees
- 1,639
- Inventors
- 12,657
- Latest grant
- 6 Oct 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1996 | 1 | 0 |
| 1997 | 1 | 0 |
| 1998 | 0 | 0 |
| 1999 | 2 | 0 |
| 2000 | 3 | 0 |
| 2001 | 1 | 11 |
| 2002 | 0 | 29 |
| 2003 | 0 | 37 |
| 2004 | 6 | 65 |
| 2005 | 5 | 56 |
| 2006 | 4 | 52 |
| 2007 | 16 | 51 |
| 2008 | 16 | 55 |
| 2009 | 17 | 57 |
| 2010 | 49 | 85 |
| 2011 | 39 | 105 |
| 2012 | 53 | 120 |
| 2013 | 65 | 140 |
| 2014 | 80 | 274 |
| 2015 | 120 | 276 |
| 2016 | 144 | 355 |
| 2017 | 158 | 335 |
| 2018 | 219 | 328 |
| 2019 | 340 | 341 |
| 2020 | 336 | 434 |
| 2021 | 352 | 571 |
| 2022 | 385 | 494 |
| 2023 | 426 | 598 |
| 2024 | 435 | 620 |
| 2025 | 387 | 533 |
| 2026 | 253 | 370 |
By publication year. Applications have been published since 2001. 2026 runs to 8 Oct.
Subgroups
Granted patents
Recent patents
- Enhanced user profile management across multiple devices6 Oct 2026US 12,754,886 B1Amazon Technologies, Inc.
- Multi-agent generative AI systems6 Oct 2026US 12,755,291 B2The Boston Consulting Group, Inc.
- Integrated computer based tools and techniques for health and dental care practice management6 Oct 2026US 12,755,833 B2Virtual Front Desk, LLC
- Systems and methods for automatically generating a website and providing customer service using generative artificial intelligence29 Sep 2026US 12,748,817 B2Sav.com, LLC
- Managing hotel guest departures within an automated guest satisfaction and services scheduling system29 Sep 2026US 12,749,031 B2The Hotel Communication Network, Inc.
- Product recall management8 Oct 2026US 2026/0311189 A1Honeywell International Inc.
- Unified platform for hosting multiple workspaces8 Oct 2026US 2026/0311190 A1HubSpot, Inc.
- Electrical service type classification8 Oct 2026US 2026/0311191 A1Itron, Inc.
- Home Dialysis Machine Network Including Walk-Up Service Centers8 Oct 2026US 2026/0311860 A1Fresenius Medical Care AG
- System, method, apparatus, and computer program product for providing mobile device support services8 Oct 2026US 2026/0313364 A1Assurant, Inc.
Most cited
By later US patents
- System and method for smart scripting call centers and configuration thereof2,196US 6,826,745 B2Siebel Systems, Inc. · 2004
- Updating natural language interfaces by processing usage data816US 10,210,244 B1Asapp, Inc. · 2019
- Method and system for facilitating electronic dispute resolution468US 7,356,516 B2Visa U. S. A. Inc. · 2008
- Method and apparatus for providing result-oriented customer service348US 5,963,635 AInventions, Inc. · 1999
- Method and apparatus for providing result-oriented customer service323US 5,594,791 AInventions, Inc. · 1997