H04M 7/0045
Where the text-based messaging service is an instant messaging service
Official title: {where the text-based messaging service is an instant messaging service}
H04M7/0045 (Where the text-based messaging service is an instant messaging service) appears on 252 US grants and 257 published applications in this corpus.
Search patents in H04M- Granted patents
- 252
- Published applications
- 257
- Assignees
- 113
- Inventors
- 385
- Latest grant
- 8 Sep 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1998 | 1 | 0 |
| 1999 | 2 | 0 |
| 2000 | 0 | 0 |
| 2001 | 1 | 2 |
| 2002 | 3 | 4 |
| 2003 | 2 | 15 |
| 2004 | 3 | 10 |
| 2005 | 2 | 11 |
| 2006 | 4 | 12 |
| 2007 | 6 | 20 |
| 2008 | 7 | 24 |
| 2009 | 9 | 11 |
| 2010 | 11 | 8 |
| 2011 | 9 | 8 |
| 2012 | 18 | 6 |
| 2013 | 21 | 11 |
| 2014 | 19 | 18 |
| 2015 | 10 | 4 |
| 2016 | 10 | 10 |
| 2017 | 13 | 9 |
| 2018 | 13 | 13 |
| 2019 | 16 | 14 |
| 2020 | 21 | 19 |
| 2021 | 15 | 6 |
| 2022 | 10 | 8 |
| 2023 | 14 | 6 |
| 2024 | 9 | 3 |
| 2025 | 2 | 4 |
| 2026 | 1 | 1 |
By publication year. Applications have been published since 2001. 2026 runs to 8 Oct.
Recent patents
- Identifying and processing, for priority, calls in data communications server8 Sep 2026US 12,732,579 B18x8, Inc.
- Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session14 Oct 2025US 12,445,557 B2Capital One Services, LLC
- Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session6 May 2025US 12,294,675 B2Capital One Services, LLC
- Chat bot asynchronous agent escalation12 Nov 2024US 12,143,534 B2Walmart Apollo, LLC
- Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session3 Sep 2024US 12,081,699 B2Capital One Services, LLC
- Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (ai) chat session19 Mar 2026US 2026/0081995 A1Capital One Services, LLC
- Live chat client application for connecting with available agents of any website and application11 Dec 2025US 2025/0379933 A1
- Systems and methods of safety incident monitoring and response with artificial intelligence4 Dec 2025US 2025/0373573 A1
- Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (ai) chat session10 Jul 2025US 2025/0227180 A1Capital One Services, LLC
- Generating speaker video and audio in multiple languages for videoconferencing19 Jun 2025US 2025/0201231 A1Zoom Video Communications, Inc.
Most cited
By later US patents
- Distributed system to intelligently establish sessions between anonymous users over various networks1,052US 6,564,261 B1Telefonaktiebolaget LM Ericsson (publ) · 2003
- Multi-tasking, web-based call center453US 6,389,132 B1Avaya Technology Corp. · 2002
- Method and apparatus for relaying communication309US 6,389,114 B1AT&T Corp. · 2002
- Method and apparatus for anonymous voice communication using an online data service288US 5,818,836 A1998
- Method and apparatus for summarizing previous threads in a communication-center chat session260US 6,346,952 B1Genesys Telecommunications Laboratories, Inc. · 2002