H04M 3/5125
With remote located operators
Official title: {with remote located operators}
H04M3/5125 (With remote located operators) appears on 235 US grants and 156 published applications in this corpus.
Search patents in H04M- Granted patents
- 235
- Published applications
- 156
- Assignees
- 100
- Inventors
- 343
- Latest grant
- 30 Jul 2024
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1987 | 1 | 0 |
| 1988 | 0 | 0 |
| 1989 | 1 | 0 |
| 1990 | 1 | 0 |
| 1991 | 6 | 0 |
| 1992 | 1 | 0 |
| 1993 | 3 | 0 |
| 1994 | 4 | 0 |
| 1995 | 4 | 0 |
| 1996 | 4 | 0 |
| 1997 | 1 | 0 |
| 1998 | 6 | 0 |
| 1999 | 10 | 0 |
| 2000 | 12 | 0 |
| 2001 | 7 | 3 |
| 2002 | 6 | 13 |
| 2003 | 10 | 9 |
| 2004 | 8 | 15 |
| 2005 | 9 | 8 |
| 2006 | 6 | 7 |
| 2007 | 3 | 12 |
| 2008 | 8 | 10 |
| 2009 | 5 | 12 |
| 2010 | 7 | 8 |
| 2011 | 10 | 2 |
| 2012 | 16 | 4 |
| 2013 | 10 | 3 |
| 2014 | 13 | 8 |
| 2015 | 12 | 8 |
| 2016 | 6 | 7 |
| 2017 | 12 | 9 |
| 2018 | 12 | 6 |
| 2019 | 7 | 3 |
| 2020 | 6 | 3 |
| 2021 | 4 | 4 |
| 2022 | 0 | 1 |
| 2023 | 1 | 1 |
| 2024 | 3 | 0 |
By publication year. Applications have been published since 2001.
Recent patents
- Selective aggregation of enqueued nodes into a subnetwork for simultaneous communication30 Jul 2024US 12,052,390 B2Avaya Management L.P.
- System and method for connecting clients with attorneys2 Jul 2024US 12,026,794 B2
- Voice media decoupling14 May 2024US 11,985,269 B2Intermedia.net, Inc.
- Methods for handling voice and data teleservices through mobile devices with asynchronous communication10 Oct 2023US 11,785,144 B2
- Remote assistance controller that provides control over what a remote assistor can access2 Nov 2021US 11,165,786 B2International Business Machines Corporation
- Voice media decoupling4 May 2023US 2023/0139884 A1Intermedia.net, Inc.
- Selective aggregation of enqueued nodes into a subnetwork for simultaneous communication25 Aug 2022US 2022/0272199 A1Avaya Management L.P.
- Methods for handling voice and data teleservices through mobile devices with asynchronous comunication21 Oct 2021US 2021/0329129 A1
- Simulated customer application experiences for customer support via emulators20 May 2021US 2021/0152692 A1T-Mobile USA, Inc.
- Virtual agents within a cloud-based contact center6 May 2021US 2021/0136206 A1Talkdesk, Inc.
Most cited
By later US patents
- System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent953US 5,884,032 AThe New Brunswick Telephone Company, Limited · 1999
- Methods of automatically rerouting an incoming telephone call placed over a network464US 5,274,700 AUnifi Communications Corporation · 1993
- Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center system435US 6,373,836 B1Genesys Telecommunications Laboratories, Inc. · 2002
- Telephone call handling system420US 5,299,260 AUnifi Communications Corporation · 1994
- Videophone system for scrutiny monitoring with computer control406US 5,412,708 A1995