H04M 3/4933
With operator assistance
Official title: {with operator assistance}
H04M3/4933 (With operator assistance) appears on 136 US grants and 191 published applications in this corpus.
Search patents in H04M- Granted patents
- 136
- Published applications
- 191
- Assignees
- 55
- Inventors
- 207
- Latest grant
- 15 Apr 2025
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1977 | 1 | 0 |
| 1978 | 0 | 0 |
| 1979 | 0 | 0 |
| 1980 | 0 | 0 |
| 1981 | 0 | 0 |
| 1982 | 0 | 0 |
| 1983 | 0 | 0 |
| 1984 | 0 | 0 |
| 1985 | 0 | 0 |
| 1986 | 0 | 0 |
| 1987 | 0 | 0 |
| 1988 | 0 | 0 |
| 1989 | 0 | 0 |
| 1990 | 1 | 0 |
| 1991 | 0 | 0 |
| 1992 | 1 | 0 |
| 1993 | 0 | 0 |
| 1994 | 0 | 0 |
| 1995 | 0 | 0 |
| 1996 | 0 | 0 |
| 1997 | 0 | 0 |
| 1998 | 2 | 0 |
| 1999 | 4 | 0 |
| 2000 | 2 | 0 |
| 2001 | 3 | 7 |
| 2002 | 5 | 7 |
| 2003 | 4 | 11 |
| 2004 | 6 | 10 |
| 2005 | 5 | 22 |
| 2006 | 10 | 6 |
| 2007 | 1 | 8 |
| 2008 | 7 | 6 |
| 2009 | 2 | 11 |
| 2010 | 4 | 3 |
| 2011 | 7 | 6 |
| 2012 | 7 | 8 |
| 2013 | 11 | 5 |
| 2014 | 4 | 2 |
| 2015 | 2 | 1 |
| 2016 | 2 | 1 |
| 2017 | 3 | 4 |
| 2018 | 2 | 1 |
| 2019 | 2 | 2 |
| 2020 | 7 | 3 |
| 2021 | 12 | 60 |
| 2022 | 5 | 3 |
| 2023 | 9 | 2 |
| 2024 | 3 | 1 |
| 2025 | 2 | 1 |
By publication year. Applications have been published since 2001.
Recent patents
- Apparatuses and methods involving an integrated contact center15 Apr 2025US 12,278,925 B18x8, Inc.
- Virtual caller system21 Jan 2025US 12,206,823 B2Express Scripts Strategic Development, Inc.
- Conversational virtual assistant25 Jun 2024US 12,019,954 B1United Services Automobile Association (USAA)
- Virtual assistant architecture for natural language understanding in a customer service system4 Jun 2024US 12,003,668 B1Interactions LLC
- Second level interactive voice response component16 Jan 2024US 11,876,929 B2Intermedia.net, Inc.
- Virtual caller system27 Feb 2025US 2025/0071207 A1Express Scripts Strategic Development, Inc.
- Virtual caller system29 Feb 2024US 2024/0073320 A1Express Scripts Strategic Development, Inc.
- Second level interactive voice response component13 Jul 2023US 2023/0224404 A1Intermedia.net, Inc.
- System and method for automated agent assistance within a cloud-based contact center2 Feb 2023US 2023/0029707 A1Talkdesk, Inc.
- Virtual caller system22 Dec 2022US 2022/0407963 A1Express Scripts Strategic Development, Inc.
Most cited
By later US patents
- Technique for providing personalized information and communications services380US 7,388,950 B2Metro One Telecommunications, Inc. · 2008
- Technique for providing personalized information and communications services357US 7,499,537 B2Grape Technology Group, Inc. · 2009
- Methods and systems for conference call buffering253US 7,418,090 B2Telesector Resources Group, Inc. · 2008
- Personalized assistance system and method249US 6,404,884 B1Grape Technology Group, Inc. · 2002
- Voice response system with automated data transfer118US 5,164,981 ADavox Corporation · 1992