H04L 41/5064
Customer relationship management
Official title: {Customer relationship management}
H04L41/5064 (Customer relationship management) appears on 392 US grants and 428 published applications in this corpus.
Search patents in H04L- Granted patents
- 392
- Published applications
- 428
- Assignees
- 188
- Inventors
- 890
- Latest grant
- 7 Apr 2026
Filings by year
| Year | Granted patents | Published applications |
|---|---|---|
| 1995 | 1 | 0 |
| 1996 | 0 | 0 |
| 1997 | 0 | 0 |
| 1998 | 1 | 0 |
| 1999 | 0 | 0 |
| 2000 | 4 | 0 |
| 2001 | 3 | 1 |
| 2002 | 9 | 11 |
| 2003 | 11 | 10 |
| 2004 | 4 | 8 |
| 2005 | 6 | 11 |
| 2006 | 7 | 12 |
| 2007 | 7 | 8 |
| 2008 | 8 | 13 |
| 2009 | 5 | 17 |
| 2010 | 12 | 14 |
| 2011 | 10 | 16 |
| 2012 | 19 | 18 |
| 2013 | 22 | 29 |
| 2014 | 18 | 32 |
| 2015 | 26 | 21 |
| 2016 | 25 | 19 |
| 2017 | 20 | 13 |
| 2018 | 15 | 15 |
| 2019 | 20 | 23 |
| 2020 | 29 | 34 |
| 2021 | 27 | 24 |
| 2022 | 23 | 19 |
| 2023 | 26 | 19 |
| 2024 | 18 | 20 |
| 2025 | 13 | 11 |
| 2026 | 3 | 10 |
By publication year. Applications have been published since 2001. 2026 runs to 8 Oct.
Recent patents
- System, method, apparatus, and computer program product for providing mobile device support services7 Apr 2026US 12,598,456 B2Assurant, Inc.
- Efficient single user metric usage for high precision service incident detection3 Feb 2026US 12,542,723 B2Microsoft Technology Licensing, LLC
- Using chatbots to collect direct user feedback on application experience27 Jan 2026US 12,536,402 B2Cisco Technology, Inc.
- Real-time monitoring and reporting systems and methods for information access platform16 Dec 2025US 12,499,121 B2Open Text SA ULC
- Asynchronous method for provisioning a service using file distribution technology30 Sep 2025US 12,430,295 B2ZixCorp Systems, Inc.
- System, method, apparatus, and computer program product for providing mobile device support services8 Oct 2026US 2026/0313364 A1Assurant, Inc.
- Efficient single user metric usage for high precision service incident detection23 Jul 2026US 2026/0214031 A1Microsoft Technology Licensing, LLC
- Ue method and apparatus for tn and ntn communication25 Jun 2026US 2026/0181668 A1Oswego Technologies LLC
- Operating a customer premises equipment with a broadband access network of a telecommunications network, wherein the broadband access network comprises at least one access node7 May 2026US 2026/0128917 A1Deutsche Telekom AG
- System and method for altering interaction distribution settings26 Mar 2026US 2026/0089262 A1Nice Ltd.
Most cited
By later US patents
- User device and system for traffic management and content distribution over a world wide area network569US 6,484,143 B1Speedera Networks, Inc. · 2002
- Content delivery and global traffic management network system547US 6,754,699 B2Speedera Networks, Inc. · 2004
- System, method and article of manufacture for implementing a hybrid network484US 6,611,867 B1Accenture LLP · 2003
- Integrated customer interface for web based data management455US 6,615,258 B1WorldCom, Inc. · 2003
- Method for determining metrics of a content delivery and global traffic management network374US 7,523,181 B2Akamai Technologies, Inc. · 2009