Adaptive communication handling
AssigneeShoreTel, Inc.
InventorRobert R. Burns
Life of this patent
Estimating the term…
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AssigneeShoreTel, Inc.
InventorRobert R. Burns
Estimating the term…
A method can include accessing, from memory, sensor data in response to detecting an incoming communication to a given communication endpoint. The sensor data represents at least one of a condition of the given communication endpoint or a condition of an operating environment associated with the endpoint. The method can also include analyzing the sensor data to determine endpoint condition data corresponding to at least one of a willingness or availability of a user to answer the incoming communication at the given communications endpoint. The method can also include adapting a duration that the incoming communication is offered to the given communication endpoint based on the endpoint condition data.
A method comprising:
A communications system comprising:
Dependencies are inferred from the claim text.