Composite ARS service providing method and apparatus

A method of operating an electronic device for receiving a composite automatic response system (ARS) service through a mobile communication network, the method comprising:

• transmitting a first message for requesting call establishment with a first electronic device, to a server;
• receiving visible ARS related information from the server and establishing a voice path between the electronic device and the server for voice ARS related information, before call establishment between the electronic device and the first electronic device;
• and
• transmitting a second message requesting for the call establishment between the electronic device and the first electronic device while the composite ARS service is provided by the server to the electronic device based on a synchronization between the visible ARS related information and the voice ARS related information,
• wherein composite ARS related information, which is generated by the first electronic device and stored in the server, includes the visible ARS related information and the voice ARS related information.

A server system for providing a composite automatic response system (ARS) service through a mobile communication network, the server system comprising:

• a storage configured to store composite ARS related information generated by a first electronic device, the composite ARS related information including visible ARS related information and voice ARS related information, and
• at least one processor configured to:
• receive a first message for requesting call establishment with the first electronic device from a second electronic device,
• provide the visible ARS related information to the second electronic device and establish a path between the server system and the second electronic device for the voice ARS related information, in response to reception of the first message, before call establishment between the first electronic device and the second electronic device,
• receive, from the second electronic device, a second message for requesting the call establishment between the first electronic device and the second electronic device, while the composite ARS service is provided by the server system to the second electronic device based on a synchronization between the visible ARS related information and the voice ARS related information, and
• perform, based on the receiving the second message, the call establishment between the first electronic device and the second electronic device.

An apparatus for an electronic device receiving a composite automatic response system (ARS) service through a mobile communication network, the apparatus comprising:

• at least one transceiver configured to communicate through the mobile communication network;
• and
• at least one processor configured to control the at least one transceiver,
• wherein the at least one processor is further configured to control the at least one transceiver to:
• transmit a first message for requesting call establishment with a first electronic device, to a server,
• receive visible ARS related information from the server and establishing a path between the electronic device and the server for voice ARS related information, before call establishment between the electronic device and the first electronic device, and
• transmit, to the server, a second message for requesting the call establishment between the electronic device and the first electronic device, while the composite ARS service is provided by the server to the electronic device based on a synchronization between the visible ARS related information and the voice ARS related information,
• wherein the composite ARS related information, which is generated by the first electronic device and stored in the server, includes the visible ARS related information and the voice ARS related information.