Service assurance platform as a user-defined service

A system comprising:

• a processor;
• and
• a memory that stores computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising
• obtaining a service order comprising a request for a service that provides functionality specified in the service order,
• initiating determination of service offerings available to provide the functionality, wherein the determination of the service offerings comprises interaction with a service assurance application API store to compile a list of the service offerings comprising an API-enabled service assurance application,
• initiating presentation of the service offerings determined to be available, wherein the presentation of the service offerings occurs at a device associated with the service order,
• obtaining a selection of a service offering of the service offerings based on input detected by the device, and
• initiating orchestration of the service offering to instantiate the service, wherein instantiating the service comprises
• allocating hardware to support the service, wherein the hardware comprises a physical network resource, and
• instantiating software that is hosted by the hardware to provide the service, and wherein the service comprises the hardware and the software, and wherein the service provides the functionality specified in the service order, and
• monitoring the hardware and the software to provide service assurance.

A computer storage medium having computer-executable instructions stored thereon that, when executed by a processor, cause the processor to perform operations comprising:

• obtaining a service order comprising a request for a service that provides functionality specified in the service order;
• initiating determination of service offerings available to provide the functionality, wherein the determination of the service offerings comprises interaction with a service assurance application API store to compile a list of the service offerings comprising an API-enabled service assurance application;
• initiating presentation of the service offerings determined to be available, wherein the presentation of the service offerings occurs at a device associated with the service order;
• obtaining a selection of a service offering of the service offerings based on input detected by the device;
• initiating orchestration of the service offering to instantiate the service, wherein instantiating the service comprises
• allocating hardware to support the service, wherein the hardware comprises a physical network resource, and
• instantiating software that is hosted by the hardware to provide the service, and wherein the service comprises the hardware and the software, and wherein the service provides the functionality specified in the service order;
• and
• monitoring the hardware and the software to provide service assurance.