Systems and methods for visual presentation and selection of IVR menu
OwnerTal Lavian, Zvi Or-Bachinventors
Life of this patent
Estimating the term…
Loading patent…
OwnerTal Lavian, Zvi Or-Bachinventors
Estimating the term…
Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.
A system for enhancing interaction with Interactive Voice Response (IVR) destinations, the system comprising:
A system for enhancing interaction with Interactive Voice Response (IVR) destination, the system comprising:
A system for enhancing interaction with Interactive Voice Response (IVR) destination, the system comprising:
Dependencies are inferred from the claim text.