Communication management system, communication management method, and computer program product

A communication management method that is performed by a communication management system that manages communication terminals transmitting or receiving communication data and that includes a processing circuitry configured to manage session identification information for identifying a session used for transmitting or receiving communication data and manage identification information of a plurality of first communication terminals each configured to transmit communication data based on a first communication method so that the session identification information and the identification information of the plurality of first communication terminals are associated with each other, the session is being established among the plurality of first communication terminals through a relaying apparatus, the communication management method comprising:

• receiving, from a conversion system, identification information of a first communication terminal from the plurality of first communication terminals that has been transmitted from a second communication terminal, without receiving any session identification information from the second communication terminal, the second communication terminal being configured to transmit communication data based on a second communication method different from the first communication method, the conversion system being configured to mutually convert the first communication method and the second communication method;
• and
• transmitting, to the conversion system, session identification information obtained based on the received identification information of the first communication terminal when the received identification information of the first communication terminal is associated with the session identification information managed by the processing circuitry, so that the second communication terminal joins the session being established and identified by the obtained session identification information through the relaying apparatus and the conversion system.

A non-transitory computer-readable medium that contains a computer program that, when executed by a communication management system that manages communication terminals transmitting or receiving communication data and that includes processing circuitry configured to manage session identification information for identifying a session used for transmitting or receiving communication data and manage identification information of a plurality of first communication terminals each configured to transmit communication data based on a first communication method so that the session identification information and the identification information of the plurality of first communication terminals are associated with each other, the session is being established among the plurality of first communication terminals through a relaying apparatus, causes the communication management system to perform a method comprising:

• receiving, from a conversion system, identification information of a first communication terminal from the plurality of first communication terminals that has been transmitted from a second communication terminal, without receiving any session identification information from the second communication terminal, the second communication terminal being configured to transmit communication data based on a second communication method different from the first communication method, the conversion system being configured to mutually convert the first communication method and the second communication method;
• and
• transmitting, to the conversion system, session identification information obtained based on the received identification information of the first communication terminal when the received identification information of the first communication terminal is associated with the session identification information managed by the processing circuitry, so that the second communication terminal joins the session being established and identified by the obtained session identification information through the relaying apparatus and the conversion system.