US 9,038,887 B1Granted

System for responding to QR codes, ShotCodes, MobiTags, 2-dimensional bar codes, 3-dimensional bar codes, and images

AssigneeO'Hanlon Ltd

InventorKenneth O'Hanlon

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Abstract

System, including a code scanner, for using multi-function codes, such as multi-function QR codes, MobiTags, ShotCodes, 2-dimensional bar codes, 3-dimensional bar codes, or images to open multiple ports of a telephone device. One of the ports is a text port, enabling the system to obtain the telephone number of a device that reads a code associated with an item and then generate a lead for follow-up by an agent. The lead is sent to the agent via a text or email message. The system may also pass the lead to other agents if the first agent doesn't respond, and it may also send additional information to the telephone device. The system may include a database of item-associated information and the capability of accessing the item-associated information for inclusion in outgoing messages to the agents and/or the telephone device.

Claims19

Dependent claims

A system for responding to codes, the codes selected from Quick Response (QR) codes, shotcodes, mobitags, 2-dimensional bar codes, 3-dimensional bar codes, and images;

said system comprising a platform operative to receive and send messages and to distribute information, said system operative to perform functions selected from:
a) responding to codes scanned by a reader, the reader having multiple communication ports including a telephone port with an associated telephone number, wherein said system comprises:
a code associated with an item and recognizable by the reader;
a Universal Resource Locator (URL) associated with a provider of said code and item, wherein said URL is accessible via said code;
a multifunctional link that is operative to interact with said URL and to open the telephone port and at least one additional communication port of the reader when said link is accessed by the reader;
a platform that is operative to receive information from said communication ports, said information including the telephone number of the reader, said platform also being operative to transmit information to the reader;
and
a lead router that receives communications from said platform and routes said information to said provider, wherein said information includes the associated telephone number;
b) associating telephone numbers with text transmissions, wherein said system comprises:
means for receiving data simultaneously from a telephone port having an associated telephone number and a text port, both ports in a telecommunications device;
means for transmitting data including said telephone number to said text port;
and
means for transmitting additional data including said telephone number to a tracking system;
and
c) communicating with an information sending/receiving device, said device having a camera and a unique user identification, wherein:
said system comprises:
means for receiving a message from the sending device and opening an URL,
means for finding the unique user identification of the sending device,
means for determining from the user identification the make and model of the sending device;
and
means for formatting messages for receipt by the sending device;
and
communicating with said information sending/receiving device comprises the steps of:
opening a telephone port of the sending/receiving device to obtain a telephone number associated with the device;
and
tying the telephone number to the unique user identification;
and
d) combinations thereof.

25 more elements

A method for generating and tracking leads in response to scanned codes, said method comprising the steps of:

a. providing a system comprising:
a code associated with an item and recognizable by the reader;
a Universal Resource Locator (URL) associated with a provider of said code and item, wherein said URL is accessible via said code;
a multifunctional link that is operative to interact with said URL and to open the telephone port and at least one additional communication port of the reader when said link is accessed by the reader;
a platform that is operative to receive information from said communication ports, said information including a telephone number of the reader, said platform also being operative to transmit information to the reader;
and
a lead router that receives communications from said platform and routes said information to said provider, wherein said information includes the associated telephone number;
b. receiving a communication from the reader that opens said link and said URL;
c. using said multifunctional link to open the telephone port and at least one additional communication port of the reader and to transmit information including the reader telephone number to said platform;
d. using said platform to send return information to the reader, said return information including a link to an additional URL, said additional URL comprising the reader telephone number;
e. receiving via said additional URL a user request transmitted by the reader for information about the item;
f. automatically associating the reader telephone number with said request;
g. sending said requested information to the reader;
and
h. routing said phone number and additional information about the request to a lead router.

12 more elements

Dependencies are inferred from the claim text.

Facts

Application: 13/536,847Filed 28 Jun 2012 · us provisional application
Priority: 28 Jun 2011
Granted: 26 May 2015
Term ends: Not estimatedThe source records don’t support an estimate.

Classification5 codes

G06Q 20/02
Payment architectures, schemes or protocols: involving a neutral party, e.g. certification authority, notary or trusted third party [TTP]
G06Q 20/3276
Short range or proximity payments by means of M-devices: using a pictured code, e.g. barcode or QR-code, being read by the M-device
H04W 4/00
Services specially adapted for wireless communication networks
G06Q
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial

Family

Application61/501,920Us provisional application · filed 28 Jun 2011
US 9,038,887 B1This patent

From the US filing history. Foreign family members aren’t listed.

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