System and method for voicemail interruption
AssigneeInternational Business Machines Corporation
InventorsErik J. Burckart, Matthew J. Sheard, Aaron K. Shook
Life of this patent
Estimating the term…
Abstract
The system of the present invention allows the recipient in a call to interrupt a voicemail message if the caller is still in the voicemail session with the recipient's voicemail box. The system has a Voicemail Session Monitor and an Interrupt Handler. In the method of the present invention, the voicemail connection is monitored by the recipient's phone and interrupted when the line is picked up, connecting the two parties if the calling party accepts the invitation. The receiving party is offered an invitation to accept the interrupt or to allow the calling user to stay in the voicemail system.
Claims16
A voicemail system for interrupting a voicemail session between a first user and a voicemail box of a second user, the system comprising:
- a network input/output device associated with a cellular network and configured to receive and send call-related information between the first user and the second user;
- a voicemail box configured to receive and store a voicemail message associated with a cellular phone call from the first user to the second user,
- wherein the cellular phone call is to be initiated from a first cellular device associated with the first user to a second cellular device associated with the second user using the cellular network;
- and
- an interrupt handler configured to handle an interrupt request from the second cellular device to interrupt the voicemail session while the voicemail message is being received by the voicemail box of the second user, wherein the interrupt request is to be associated with a monitoring of the voicemail session between the first user and the voicemail box;
- wherein the interrupt handler is configured to interrupt the voicemail session based on the interrupt request being received while the voicemail is being received by the voicemail box of the second user and is configured to issue an interrupt invitation to the first user, and wherein the first user is enabled to accept or not accept the interrupt invitation, and
- wherein based on the first user accepting the interrupt invitation, the second user is notified that the second user is being redirected to the first user and/or the first user is notified that the first user is being directed to the second user.
A method for interrupting a voicemail message being left on a second user's voicemail box, when a first user is attempting to contact the second user, the method comprising:
- receiving a phone call attempt from a first cellular device of the first user to a second cellular device of the second user via a cellular network;
- determining that the second user has not accepted the phone call based on a predetermined factor;
- redirecting the first user to a voicemail box of the second user;
- establishing a voicemail session between the first user and the voicemail box of the second user;
- receiving, from the second cellular device, an interrupt request associated with a monitoring of the voicemail session, while the voicemail session is active;
- enabling the first user to have an option to accept or not accept the interrupt request;
- and
- based on whether the first user has accepted the interrupt request, connecting the first cellular phone and the second cellular phone to enable a conversation between the first user and the second user and automatically deleting the voicemail message from the first user to the second user.
A computer software program comprising program code stored on a non-transitory computer-readable medium, which when executed, enables a computer system to implement a method for interrupting a voicemail message being left on a second user's voicemail box, the method comprising:
- receiving a phone call attempt from a first cellular device of the first user to a second cellular device of the second user via a cellular network;
- determining that the second user has not accepted the phone call based on a predetermined factor;
- redirecting the first user to the voicemail box of the second user;
- establishing a voicemail session between the first user and the voicemail box of the second user;
- receiving, from the second cellular device, an interrupt request associated with a monitoring of the voicemail session, while the voicemail session is active;
- and
- wherein the first user is enabled to accept or not accept the interrupt request, and wherein if the first user accepts the interrupt request, the first user and the second user are connected in a conversation via the cellular network and the voicemail message from the first user to the second user is automatically deleted.
Dependencies are inferred from the claim text.