Virtual attendant system and parking management system

A virtual attendant management system for remote management of a local facility, comprising:

• a remote management facility having a remote processor which is remote from the local facility;
• a database in communication with said remote processor, said database being remote from the local facility;
• an access management means in communication with said database, for supplying event information to said database;
• a vehicle detecting means in communication with said database, for supplying event information to said database;
• and
• an alert means in communication with said database, using said event information;
• said remote processor receiving said output signal of said at least one intercom and adding date/time information for storage in said database as event information;
• wherein said local facility comprises:
• a plurality of local readers;
• a plurality of local cameras;
• at least one local payment device;
• a backup system in event of failure of communication with said remote processor;
• at least one local portal,
• at least one operator for operating a barrier associated with said at least one local portal;
• and
• at least one local sensor;
• whereby said computer uses the event information supplied to said database to compile an event library.

A virtual attendant management system for remote management of a local facility having intercom access and at least one pay-on-foot station, comprising:

• a remote management facility having a remote processor which is remote from the local facility;
• a database in communication with said remote processor, said database being remote from the local facility;
• an access management means in communication with said database, for supplying event information to said database;
• a vehicle detecting means in communication with said database, for supplying event information to said database;
• and
• an alert means in communication with said database, using said event information;
• at least one intercom in communication with said remote facility and having an output signal indicating use;
• said remote processor receiving said output signal of said at least one intercom and adding date/time information for storage in said database as event information;
• wherein said local facility comprises:
• a plurality of local readers;
• a plurality of local cameras;
• at least one local payment device;
• a backup system in event of failure of communication with said remote processor;
• at least one local portal,
• at least one operator for operating a barrier associated with said at least one local portal;
• and
• at least one local sensor;
• whereby said computer uses the event information supplied to said database to compile an event library.