Video quality scoring

A network device, comprising:

• a memory to store instructions;
• and
• a processor, connected to the memory, to:
• receive video quality data that comprises information corresponding to a delivery of video content from a content source to a user device via a network and information corresponding to video presentation conditions corresponding to the user device;
• determine video quality metrics based on the video quality data, where each of the video quality metrics corresponds to a characteristic of the delivery of the video content from the content source to the user device or the video presentation conditions corresponding to the user device;
• determine, based on the video quality metrics, a video quality score, where the video quality score represents an estimated user viewing experience corresponding to the video content;
• determine whether the video quality score is below a video score threshold;
• and
• when the video quality score is below the video score threshold,
• notify a network operator of the video quality score, and
• when the video quality score is not below the video score threshold,
• archive the video quality score.

One or more non-transitory computer-readable storage media, comprising:

• one or more instructions that, when executed by a processor, cause the processor to:
• receive video quality data from a plurality of content delivery subsystems, where the video quality data comprises information corresponding to a delivery of video content from a content source to a user device via a network and information corresponding to video presentation conditions corresponding to the user device,
• ascertain video quality metrics based on the video quality data, where each of the video quality metrics corresponds to a characteristic of the delivery of the video content from the content source to the user device or the video presentation conditions corresponding to the user device,
• determine that a quantity of video quality metrics exceeds a particular threshold, and
• produce, based on the video quality metrics, a video quality score corresponding to an estimated user viewing experience corresponding to the video content when the quantity of video quality metrics exceed the particular threshold.