Method, device, and computer product for managing communication situation

A method of decentrally managing a communication situation indicating a relationship among users, comprising:

• storing, in a first storage unit, an action determining rule in which operation information indicating an operation for an operation terminal operable by a first user is associated with first action information, the first action information indicating an action of the first user;
• storing, in a second storage unit, a communication situation determining rule in which second action information is associated with a communication situation indicating a relationship between the action of the first user and an action of a second user, the second action information indicating an action of the second user;
• receiving the operation information;
• acquiring the first action information corresponding to the operation information from the first storage unit and storing acquired first action information in an action storage unit;
• receiving, via a network, the second action information of the second user from an external device that manages the action of the second user;
• acquiring, from the second storage unit, the communication situation corresponding to the second action information received at the receiving and generating new first action information, wherein the new first action information generated expresses the second action information as action information of the first user by converting an active expression included in the second action information received into a passive expression and converting a passive expression included in the second action information received into an active expression, wherein decentralized management of the communication situation is effectuated by managing action information from the second user as action information of the first user;
• and
• referring to acquired communication situation and recording the new first action information acquired from the situation acquiring unit, in the action storage unit, additionally.

A non-transitory computer-readable recording medium that stores therein a computer program for decentrally managing a communication situation indicating a relationship among users, the computer program causing a computer to execute:

• storing, in a first storage unit, an action determining rule in which operation information indicating an operation for an operation terminal operable by a first user is associated with first action information, the first action information indicating an action of the first user;
• storing, in a second storage unit, a communication situation determining rule in which second action information is associated with a communication situation indicating a relationship between the action of the first user and an action of a second user, the second action information indicating an action of the second user;
• receiving the operation information;
• acquiring the first action information corresponding to the operation information from the first storage unit and storing acquired first action information in an action storage unit;
• receiving, via a network, the second action information of the second user from an external device that manages the action of the second user;
• acquiring, from the second storage unit, the communication situation corresponding to the second action information received at the receiving and generating new first action information, wherein the new first action information generated expresses the second action information as action information of the first user by converting an active expression included in the second action information received into a passive expression and converting a passive expression included in the second action information received into an active expression, wherein decentralized management of the communication situation is effectuated by managing action information from the second user as action information of the first user;
• and
• referring to acquired communication situation and recording the new first action information acquired from the situation acquiring unit, in the action storage unit, additionally.