Location based contact routing

A contact server for implementing location based contact routing in a telecommunications network comprising:

• a network interface for connecting the contact server to a packet-based network comprising at least a segment of the telecommunications network;
• a memory for storing one or more program modules;
• and
• a processor for executing the one or more program modules, wherein the one or more program modules comprise computer-executable instructions for causing the contact server to:
• determine a location of a mobile terminal associated with a user;
• receive an incoming contact for the user, the incoming contact intended for one of multiple telephone numbers associated with the user;
• determine that the location of the mobile terminal is within a user defined hot spot;
• access a record of contact routing rules associated with the user, the record including at least one contact routing rule assigned to the hot spot, the at least one contact rule specifying that the contact is to be routed to at least two designated devices simultaneously, each designated device associated with a different telephone number;
• and
• route the contact to the designated devices having the telephone numbers associated with the contact routing rule for the hot spot.

At least one non-transitory machine-readable medium comprising a set of instructions executable on a computing device to cause the computing device to:

• determine a location of a mobile terminal associated with a user;
• receive an incoming contact for the user, the incoming contact intended for one of multiple telephone numbers associated with the user;
• determine that the location of the mobile terminal is within a user defined hot spot;
• access a record of contact routing rules associated with the user, the record including at least one contact routing rule assigned to the hot spot, the at least one contact rule specifying that the contact is to be routed to at least two designated devices simultaneously, each designated device associated with a different telephone number;
• and
• route the contact to the designated devices having the telephone numbers associated with the contact routing rule for the hot spot.