Implementing a network of intelligent virtual service agents to provide personalized automated responses
AssigneeAT&T Intellectual Property I, L.P.
InventorsJames Fan, David Fenglin Chen, Jennifer K. Lam
Life of this patent
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AssigneeAT&T Intellectual Property I, L.P.
InventorsJames Fan, David Fenglin Chen, Jennifer K. Lam
Estimating the term…
Communications using intelligent virtual service agents are provided by assigning a first individualized responsibility to a first intelligent virtual service agent implemented on at least one computer platform with a processor and a memory, and a second individualized responsibility to a second intelligent virtual service agent implemented on the at least one computer platform. The first intelligent virtual service agent analyzes content provided by a user via a communications medium and determined to fall under the first individualized responsibility of the first intelligent virtual service agent. The first intelligent virtual service agent generates a response to the content in accordance with the analysis by the first intelligent virtual service agent and provides the response.
A method of communicating using intelligent virtual service agents, comprising:
The method according to 6, further comprising:
At least one non-transitory computer readable medium that stores a set of executable instructions for communicating using intelligent virtual service agents, the executable instructions, when executed by a processor, causing a computer to:
A computer platform system that executes executable instructions for communicating using intelligent virtual service agents, the computer platform system comprising:
Dependencies are inferred from the claim text.