Method and apparatus for providing transaction data in a packet network
AssigneeAT&T Intellectual Property II, L.P.
InventorsMarian Croak, Hossein Eslambolchi
Life of this patent
Estimating the term…
Abstract
A method and apparatus for providing transaction data in a packet network is described. In one embodiment, at least one routed call is received. Transaction data is subsequently obtained from the at least one routed call. In turn, the transaction data is provided to an entity (e.g., a business or store) associated locally to the at least one routed call.
Claims16
A method for providing transaction data in a telecommunications service provider packet network, comprising:
- receiving, by a processor of the telecommunications service provider packet network, a call that is directed to a local telephone number of an entity;
- sending, by the processor, the call to a call center for obtaining the transaction data from the call;
- determining, by the processor, a mode to provide the transaction data to the entity;
- and
- providing, by the processor, the transaction data to the entity via the mode that is determined, wherein the entity is associated locally to the call, wherein the entity comprises a business entity for providing a service associated with the transaction data for a locality associated with the call.
A non-transitory computer readable medium storing instructions that, when executed by a processor of a telecommunications service provider packet network, causes the processor to perform operations for providing transaction data in the telecommunications service provider packet network, the operations comprising:
- receiving a call that is directed to a local telephone number of an entity;
- sending the call to a call center for obtaining the transaction data from the call;
- determining a mode to provide the transaction data to the entity;
- and
- providing the transaction data to the entity via the mode that is determined, wherein the entity is associated locally to the call, wherein the entity comprises a business entity for providing a service associated with the transaction data for a locality associated with the call.
An apparatus for providing transaction data in a telecommunications service provider packet network, comprising:
- a processor of the telecommunications service provider packet network, and
- a computer readable medium storing instructions that, when executed by the processor, cause the processor to perform operations, the operations comprising:
- receiving a call that is directed to a local telephone number of an entity;
- sending the call to a call center for obtaining the transaction data from the call;
- determining a mode to provide the transaction data to the entity;
- and
- providing the transaction data to the entity via the mode that is determined, wherein the entity is associated locally to the call, wherein the entity comprises a business entity for providing a service associated with the transaction data for a locality associated with the call.
Dependencies are inferred from the claim text.