Systems and methods for communicating with an interactive voice response system
OwnerTal Lavian, Zvi Or-Bachinventors
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OwnerTal Lavian, Zvi Or-Bachinventors
Estimating the term…
Embodiments of the present invention provide a communication device. The communication device comprises a processor. Further, the communication device comprises a memory coupled to the processor. The memory comprises a database comprising at least one visual Interactive Voice Response (IVR) menu associated with at least one IVR system. Further, the memory comprises instructions executable by the processor for sending a first section of a data packet to a second communication device. The first section comprising first information is sent based on a visual IVR menu associated with the second communication device. Further, the memory comprises instructions executable by the processor for receiving an acknowledgement message from the second communication device based on the first section of the data packet. Furthermore, the memory includes instructions executable by the processor for sending a second section of the data packet to the second communication device based on the acknowledgement message. The second section comprises second information.
A user communication device for communicating in a network, wherein said user communication device, comprising:
A method for communicating among a first user communication device and a second user communication device comprising:
A method for establishing a communication session in a communication network between a first user communication device and a second user communication device, wherein
Dependencies are inferred from the claim text.