Telecommunication diagnostic information management
AssigneeAware, Inc.
InventorsJim Wahl, Michael Lund
Life of this patent
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Abstract
A diagnostic tool is adapted to include the capability of initiating one or more diagnostic tests, collecting the raw data from the diagnostic test(s) and transporting the raw diagnostic data to an OSS. The OSS interprets the raw diagnostic data and stores the results in a database. The stored results can be searched, sorted, manipulated, analyzed, and the like. The results of any of these operations can then be, for example, displayed to one or more entities such as customer support, network operators, network planners, or the like.
Claims19
A telecommunications information management system comprising:
- a diagnostic information collection module configured to obtain raw diagnostic information from one or more multicarrier modems utilizing a high-layer protocol when a connection is not performing as expected;
- a diagnostic information interpretation module configured to analyze the raw diagnostic information;
- and
- a data search and correlation module configured perform searches of the raw diagnostic information and analyzed diagnostic information.
A telecommunications information management method comprising:
- obtaining raw diagnostic information from one or more multicarrier modems utilizing a high-layer protocol when a connection is not performing as expected;
- analyzing the raw diagnostic information;
- storing the raw diagnostic information and the analyzed diagnostic information;
- and
- searching the raw diagnostic information and analyzed diagnostic information.
A non-transitory computer-readable information storage media having stored thereon instructions, that when executed by a processor, cause to be performed a telecommunications information management method comprising:
- obtaining raw diagnostic information from one or more multicarrier modems utilizing a high-layer protocol when a connection is not performing as expected;
- analyzing the raw diagnostic information;
- storing the raw diagnostic information and the analyzed diagnostic information;
- and
- searching the raw diagnostic information and analyzed diagnostic information.
Dependencies are inferred from the claim text.