Delivery expert system, method and computer program product
AssigneeOpen Text Corporation
InventorsDouglas J. Ranalli, Robert Huebner, Valerie Louise Johns, Shelley J. Ranalli, Lori Baumgartner, Diana Li
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AssigneeOpen Text Corporation
InventorsDouglas J. Ranalli, Robert Huebner, Valerie Louise Johns, Shelley J. Ranalli, Lori Baumgartner, Diana Li
Estimating the term…
An automated rule-based system for facilitating delivery of a fax document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Rules may be stored in a database. The database may include rules based on past delivery information or new delivery instructions. When an input condition is determined, the database may be traversed to determine an action based on the set of rules. The actions may include one or more of resubmitting the fax document to the network for a next delivery attempt, cancelling the document, and identifying the destination as a technical problem. The input conditions may include an identification of non-business days and non-business hours.
A method for a computing device to facilitate delivery of a document from a source to a destination over a network after an unsuccessful initial delivery attempt of the document to the destination, comprising:
A computer program product comprising at least one non-transitory computer readable medium storing instructions translatable by at least one processor to perform:
A system comprising:
Dependencies are inferred from the claim text.