Quantify and measure micro-blogging for enterprise resources planning (ERP)

A system comprising:

• a processor;
• and
• a memory communicatively coupled with and readable by the processor and having stored therein a sequence of instructions which, when executed by the processor, cause the processor to present a summary of information represented in a set of collected messages by reading a plurality of messages, each message related to an object associated with an enterprise application, tagging each of the plurality of messages to associate at least one descriptive tag to each message, categorizing each of the plurality of messages into one or more of a plurality of categories based on the tag associated with each of the messages and a pre-defined association of each of the categories to a tag property, quantifying each of the plurality of categories based on the messages in each category and as a percentage of all of the plurality of messages, weighting each of the quantified categories, assigning the quantified and weighted categories to a plurality of elements of a multi-dimensional matrix, and determining an action for each of the plurality of elements of the matrix based on a predefined action associated with a weight for the quantified and weighted categories and tags and associating the determined action with the element of the matrix.