Integrated and unified online help

An apparatus configured to provide content from a single point of entry to a user, the apparatus comprising:

• a network interface;
• an input/output device;
• a memory;
• and
• a processor coupled to the memory;
• wherein the processor is configured to:
• provide a unified content data structure from a set of content databases including a first content database of a first application and a second content database of a second application, the set of content databases accessed via the network interface, the first application and second application accessed from the memory;
• display, on the input/output device, a navigation view based on the unified content data structure while the first and second applications run on the computerized device, the navigation view initially rendering a single access point for content to the user;
• and
• update the navigation view with content from the first and second content databases in response to navigation commands from the user, the unified content data structure identifying particular database entries in the first and second content databases based on the navigation commands from the user, each database entry including displayable content.

A computer program product having a non-transitory computer readable storage medium which stores code to provide content from a single point of entry to a user, the code including instructions to:

• provide a unified content data structure from a set of content databases including a first content database of a first application and a second content database of a second application;
• display a navigation view based on the unified content data structure while the first and second applications run on the computerized device, the navigation view initially rendering a single access point for content to the user;
• and
• update the navigation view with content from the first and second content databases in response to navigation commands from the user, the unified content data structure identifying particular database entries in the first and second content databases based on the navigation commands from the user, each database entry including displayable content.