Method and system for configuring E-mail for mobile devices

A system for providing configuration parameters to a mobile device to allow the mobile device to access an e-mail service, the system comprising:

• a configuration settings database that contains a plurality of domain names and configuration parameters associated with each of the plurality of domain names;
• and
• a configuration server coupled to the configuration settings database and configured to:
• receive a request from a user to access an e-mail service, the request transmitted from a mobile device of the user and containing an e-mail address of the user having a domain name corresponding to the e-mail service;
• query the configuration settings database to determine whether configuration parameters associated with the domain name from the user's e-mail address are stored in the configuration settings database, the database storing configuration parameters associated with a plurality of domain names and a plurality of e-mail services, each e-mail service associated with a system administrator;
• if configuration parameters associated with the domain name are stored in the configuration settings database, transmit the stored configuration parameters to the mobile device of the user so that the mobile device can be configured to access the e-mail service;
• and
• if configuration parameters associated with the domain name are not stored in the configuration settings database, query a system administrator of the requested e-mail service for configuration parameters associated with the domain name that are necessary to access the e-mail service, receive configuration parameters from the system administrator, and transmit the received configuration parameters to the mobile device of the user so that the mobile device can be configured to access the e-mail service.

A method of providing configuration parameters to a mobile device to allow the mobile device to access an e-mail service, the method comprising:

• receiving a request from a user to access an e-mail service, the request transmitted from a mobile device of the user and containing an e-mail address of the user having a domain name corresponding to the e-mail service;
• querying a configuration settings database to determine whether configuration parameters associated with the domain name from the user's e-mail address are stored in the configuration settings database, the database storing configuration parameters associated with a plurality of domain names and a plurality of e-mail services;
• if configuration parameters associated with the domain name are stored in the configuration settings database, transmitting the stored configuration parameters to the mobile device of the user so that the mobile device can be configured to access the e-mail service;
• and
• if configuration parameters associated with the domain name are not stored in the configuration settings database, prompting the user for an address associated with the requested e-mail service of the user to which a configuration form should be sent, receiving, from the user, an address to which the configuration form should be sent, transmitting to the received address a configuration form containing a plurality of data fields for receiving configuration parameters associated with the domain name that are necessary to access the e-mail service, receiving configuration parameters in a completed configuration form, and transmitting the received configuration parameters to the mobile device of the user so that the mobile device can be configured to access the e-mail service.

A system for providing configuration parameters to a mobile device to allow the mobile device to access an e-mail service, the system comprising:

• a configuration settings database that contains a plurality of domain names and configuration parameters associated with each of the plurality of domain names;
• and
• a configuration server coupled to the configuration settings database and configured to:
• receive a request from a user to access an e-mail service, the request transmitted from a mobile device of the user and containing an e-mail address of the user having a domain name corresponding to the e-mail service;
• query the configuration settings database to determine whether configuration parameters associated with the domain name from the user's e-mail address are stored in the configuration settings database, the settings database storing configuration parameters associated with a plurality of domain names and a plurality of e-mail services;
• if configuration parameters associated with the domain name are stored in the configuration settings database, transmit the stored configuration parameters to the mobile device of the user so that the mobile device can be configured to access the e-mail service;
• and
• if configuration parameters associated with the domain name are not stored in the configuration settings database, prompt the user for an address associated with the e-mail service of the user to which a configuration form should be sent, receive from the user an address to which the configuration form should be sent, transmit to the received address a configuration form containing a plurality of data fields for receiving configuration parameters associated with the domain name that are necessary to access the e-mail service, receive configuration parameters in a completed configuration form, and transmit the received configuration parameters to the mobile device of the user so that the mobile device can be configured to access the e-mail service.