Cross-platform, targeted, low-level hardware/software diagnostics loader

A computer-implemented method comprising the steps of:

• receiving a requested response from a remote computer system, the requested response comprising information pertaining to at least one of an operating system, a hardware platform, and a software platform of the remote computer system;
• comparing the requested response to a plurality of stored responses from computer systems representing a plurality of different operating systems, hardware platforms, and software platforms;
• and
• loading one or more operating system-specific, hardware platform-specific, and software platform-specific command modules onto the remote computer system based upon the comparison, the operating system-specific, hardware platform-specific, and software platform-specific command modules specific to the operating system, the hardware platform, and the software platform of the remote computer system identified in the requested response, the operating system-specific, hardware platform-specific, and software platform-specific command modules configured to provide the remote computer system access to operating system-specific, hardware platform-specific, and software platform-specific diagnostics tools.

A non-transitory computer-readable storage medium having a method encoded thereon, the method represented by computer-readable programming code, the method comprising the steps of:

• receiving a requested response from a remote computer system, the requested response comprising information pertaining to at least one of an operating system, a hardware platform, and a software platform of the remote computer system;
• comparing the requested response to a plurality of stored responses from computer systems representing a plurality of different operating systems, hardware platforms, and software platforms;
• and
• loading one or more specific command modules onto the remote computer system based upon the comparison, the specific command modules specific to one or more of the operating system, the hardware platform, and the software platform of the remote computer system identified in the requested response, the specific command modules configured to provide the remote computer system access to specific diagnostics tools.