US 8,542,117 B1 · Predictive alert targeting for mass notification systems

Abstract

A system and a method are disclosed for predicting potential reach of an alert to a targeted audience, targeted personal delivery devices and targeted non-personal notification delivery devices in an emergency mass notification system. The method includes receiving recipients and alert delivery devices data which define a targeted audience and devices of an emergency alert. The method further comprises evaluating contact and configuration data targeting quality rating, tracking data targeting quality rating and real-time data targeting quality rating based on the received recipients and devices data and a data sources repository. Responsive to the targeting quality ratings and prediction weighting data (e.g., numeric weights and descriptive thresholds), the method generating one or more predictions of the potential reach of the alert based on the targeting quality ratings.

Claims22

Dependent claims

A method for predicting potential reach of an alert to a plurality of targeted recipients within an emergency mass notification system, the method comprising:

receiving a plurality of recipients data and delivery devices data, the recipients data and delivery devices data defining a targeted audience of an alert, the plurality of recipients data identifying at least one of a designated set of users and non-personal notification devices delivery end points, and the plurality of delivery devices data identifying at least one of a designated set of alert personal communication devices associated with the plurality of recipients and a designated set of non-personal devices delivery end points;
evaluating at least one of:
contact data targeting quality rating based on the plurality of the recipients data and delivery devices data and a user and device information database;
tracking data targeting quality rating based on the plurality of the recipients data and delivery devices data and an alert delivery events tracking database;
real-time data targeting quality rating based on the plurality of the recipients data and delivery devices data and a real-time data database;
generating at least one prediction of the potential reach of the alert based on at least one of the contact data targeting quality rating, the tracking data targeting quality rating and the real-time data targeting quality rating;
and
outputting the prediction of the potential reach of the alert.

5 more elements

A non-transitory computer-readable storage medium storing executable computer program instructions for predicting potential reach of an alert to a plurality of targeted recipients within an emergency mass notification system, the computer program instructions comprising instructions for:

receiving a plurality of recipients data and delivery devices data, the recipients data and delivery devices data defining a targeted audience of receiving an alert, the plurality of recipients data identifying at least one of a designated set of users and non-personal notification devices delivery end points, and the plurality of delivery devices data identifying at least one of a designated set of alert personal communication devices associated with the plurality of recipients and a designated set of non-personal devices delivery end points;
evaluating at least one of:
contact data targeting quality rating based on the plurality of the recipients data and delivery devices data and a user and device information database;
tracking data targeting quality rating based on the plurality of the recipients data and delivery devices data and an alert delivery events tracking database;
real-time data targeting quality rating based on the plurality of the recipients data and delivery devices data and a real-time data database;
generating at least one prediction of the potential reach of the alert based on at least one of the contact data targeting quality rating, the tracking data targeting quality rating and the real-time data targeting quality rating;
and
outputting the prediction of the potential reach of the alert.

5 more elements

A system for predicting potential reach of an alert to a plurality of targeted recipients within an emergency mass notification system comprising:

a non-transitory computer-readable storage medium storing executable computer program modules comprising:
a targeting user and device data module for receiving a plurality of recipients data and delivery devices data, the recipients data and delivery devices data defining a targeted audience of receiving an alert, the plurality of recipients data identifying at least one of a designated set of users and non-personal notification devices delivery end points, and the plurality of delivery devices data identifying at least one of a designated set of alert personal communication devices associated with the plurality of recipients and a designated set of non-personal devices delivery end points;
a targeting quality rating engine for evaluating at least one of:
contact data targeting quality rating based on the plurality of the recipients data and delivery devices data and a user and device information database;
tracking data targeting quality rating based on the plurality of the recipients data and delivery devices data and an alert delivery events tracking database;
real-time data targeting quality rating based on the plurality of the recipients data and delivery devices data and a real-time data database;
and
a predictive alert targeting engine for:
generating at least one prediction of the potential reach of the alert based on at least one of the contact data targeting quality rating, the tracking data targeting quality rating and the real-time data targeting quality rating;
and
outputting the prediction of the potential reach of the alert;
and
a processor for executing the computer program modules.

10 more elements

Dependencies are inferred from the claim text.

Predictive alert targeting for mass notification systems

Life of this patent

Predictive alert targeting for mass notification systems

Life of this patent

Abstract

Claims22