Methods and systems for line management

A system for management of a communications line associated with a communications device and with a user of a communications network, the communications network comprising a voice network and a data network, the system comprising:

• a first interface for connecting to the data network;
• a second interface for connecting to the voice network;
• and
• a server comprising one or more processors in communication with the first and second interfaces, the server being configured to:
• receive line management information from the user via the first interface, the line management information comprising:
• information identifying the communications line;
• and
• information requesting a modification to the identified communications line, the requested modification identifying an additional communications device to which calls received by the identified communications line are forwarded;
• determine whether the requested modification would change a procedure for handling of calls directed to the identified communications line;
• generate an instruction to implement the requested modification when the requested modification would change the procedure, the server being further configured to:
• obtain, from a database, information associated with the identified communications line;
• determine, based on the obtained information, a property of the communications network associated with the communications line, the communications network property being indicative of a functionality of a component of the voice network that services the identified communications line that is required to implement the modification;
• and
• generate, based on at least the communications network property, a signal to implement the requested modification at the voice network component in accordance with the functionality, and
• transmit the generated instruction, via the second interface, to the voice network component to implement the requested modification.

A system for management of a communications line associated with a communications device and with a user of a communications network, the communications network comprising a voice network and a data network, the system comprising:

• means for receiving, at a server, line management information from the user over the data network, the server being in communication with the data network and the voice network, the line management information comprising:
• information identifying the communications line;
• and
• information requesting a modification to the identified communications line, the requested modification identifying an additional communications device to which calls received by the identified communications line are forwarded;
• means for determining, at the server, whether the requested modification would change a procedure for handling of calls directed to the identified communications line;
• means for generating, at the server, an instruction to implement the requested modification when the requested modification would change the procedure, the means for generating comprising:
• means for obtaining, from a database, information associated with the identified communications line;
• means for determining, based on the obtained information, a property of the communications network associated with the communications line, the communications network property being indicative of a functionality of a component of the voice network that services the identified communications line that is required to implement the modification;
• and
• means for generating, based on at least the communications network property, a signal to implement the requested modification at the voice network component in accordance with the functionality;
• and
• means for transmitting the generated instruction to the voice network component to implement the requested modification.

A method for management of a communications line associated with a communications device and with a user of a communications network, the communications network comprising a voice network and a data network, the method comprising:

• receiving, at a server, line management information from the user over the data network, the server being in communication with the data network and the voice network, the line management information comprising:
• information identifying the communications line;
• and
• information requesting a modification to the identified communications line, the requested modification identifying an additional communications device to which calls received by the identified communications line are forwarded;
• determining, at the server, whether the requested modification would change a procedure for handling of calls directed to the identified communications line;
• generating, at the server, an instruction to implement the requested modification when the requested modification would change the procedure, the generating comprising:
• obtaining, from a database, information associated with the identified communications line;
• determining, based on the obtained information, a property of the communications network associated with the communications line, the communications network property being indicative of a functionality of a component of the voice network that services the identified communications line that is required to implement the modification;
• and
• generating, based on at least the communications network property, a signal to implement the requested modification at the voice network component in accordance with the functionality;
• and
• transmitting the generated instruction to a service control point of the voice network to implement the requested modification.

A system for management of a communications line associated with a communications device and with a user of a communications network, the communications network comprising a voice network and a data network, comprising:

• a first interface for connecting to the data network;
• a second interface for connecting to the voice network;
• and
• a server comprising one or more processors in communication with the first and second interfaces, the server being configured to:
• receive line management information from the user via the first interface the line management information comprising:
• information identifying the communications line;
• and
• information requesting a modification to the identified communications line, the requested modification identifying an additional communications device to which calls received by the identified communications line are forwarded;
• determine whether the requested modification would change a procedure for handling of calls directed to the identified communications line;
• generate an instruction to implement the requested modification when the requested modification would change the procedure, the server being further configured to:
• obtain, from a database, information associated with the identified communications line;
• determine, based on the obtained information, a property of the communications network associated with the communications line, the communications network property being indicative of a functionality of a component of the voice network that services the identified communications line that is required to implement the modification;
• and
• generate, based on at least the communications network property, a signal to implement the requested modification at the voice network component in accordance with the functionality;
• and
• transmit the generated instruction, via the second interface, to a service control point of the voice network to implement the requested modification.

A system for management of a communications line associated with a communications device and with a user of a communications network, the communications network comprising a voice network and a data network, the system comprising:

• means for receiving, at a server, line management information from a device over the data network, the server being in communication with the data network and the voice network, the line management information comprising:
• information identifying the communications line;
• and
• information requesting a modification to the identified communications line, the requested modification identifying an additional communications device to which calls received by the identified communications line are forwarded;
• means for determining, at the server, whether the requested modification would change a procedure for handling of calls directed to the identified communications line;
• means for generating, at the server, an instruction to implement the requested modification when the requested modification would change the procedure, the means for generating comprising:
• means for obtaining, from a database, information associated with the identified communication line;
• means for determining, based on the obtained information, a property of the communications network associated with the communications line, the communications network property being indicative of a functionality of a component of the voice network that services the identified communications line that is required to implement the modification;
• and
• means for generating, based on at least the communications network property, a signal to implement the requested modification at the voice network component in accordance with the functionality;
• and
• means for transmitting the generated instruction to a service control point of the voice network to implement the requested modification.