Self-configurable telephony architecture

A telephone system comprising:

• a store of telephone system data descriptive of past actions performed using a telephone system by a plurality of users of the telephone system;
• preference identification means for identifying a preference of one of the plurality of users based on the telephone system data, comprising:
• feature identification means for identifying a feature of the telephone system;
• frequency identification means for identifying a frequency of use of the feature by the user;
• determination means for determining, based on the frequency of use, whether to configure the preference for the user;
• and
• configuration means for configuring the identified preference, based on the received telephone system data, only if it is determine that the preference should be configured for the user.

A computer-implemented method comprising:

• (A) identifying a plurality of frequencies of use of a plurality of features of a telephone system by a user of the telephone system, the plurality of features having a current mapping to a plurality of input selection means of a telecommunications device of the user of the telephone system;
• (B) identifying, based on the plurality of frequencies of use, a new mapping of the plurality of features to the plurality of input selection means;
• and
• (C) remapping the plurality of features to the plurality of input selection means using the new mapping, wherein the new mapping maps each of the plurality of input selection means to a single corresponding one of the plurality of features.

A telephone system comprising:

• a telecommunications device of a user of the telephone system, the telecommunications device comprising a plurality of input selection means;
• means for identifying a plurality of frequencies of use of a plurality of features of a telephone system by a user of the telephone system, the plurality of features having a current mapping to the plurality of input selection means of the telecommunications device;
• means for identifying, based on the plurality of frequencies of use, a new mapping of the plurality of features to the plurality of input selection means;
• and
• means for remapping the plurality of features to the plurality of input selection means using the new mapping, wherein the new mapping maps each of the plurality of input selection means to a single corresponding one of the plurality of features.