Enhanced call return in a wireless telephone network
AssigneeAT&T Delaware Intellectual Property, Inc.
InventorsLarry Scott Easley, Donald M. Cardina
Life of this patent
Estimating the term…
Abstract
A method for providing enhanced call return in a wireless network is disclosed. The method includes receiving a call placed to a mobile subscriber from a caller, determining whether the mobile subscriber is a subscriber to an enhanced call return service, loading a mobile subscriber mailbox with caller-specific information, establishing a connection between the mobile subscriber and the mobile subscriber mailbox, retrieving caller-specific information from the mobile subscriber mailbox, and placing a return call to the caller.
Claims29
A method for providing enhanced call return in a wireless network, the method comprising:
- receiving a call placed to a mobile subscriber from a caller;
- capturing caller-specific information;
- storing the caller-specific information in a database;
- determining whether the mobile subscriber is a subscriber to an enhanced call return service;
- loading the mobile subscriber mailbox with the caller-specific information, wherein loading a mobile subscriber mailbox with the caller-specific information includes:
- retrieving the caller-specific information from the database, and
- storing the caller-specific information in an intelligent peripheral within
- the wireless network;
- establishing a connection between the mobile subscriber and the mobile subscriber mailbox;
- executing at least one of an audio and a video script stored within the intelligent peripheral, wherein the at least one of the audio and the video script prepares the intelligent peripheral to perform an interaction with the subscriber;
- utilizing the interaction to retrieve the caller-specific information by the intelligent peripheral from the mobile subscriber mailbox;
- and
- placing a return call to the caller.
A method for providing enhanced call return in a wireless network, the method comprising:
- receiving a call placed to a mobile subscriber from a caller;
- determining whether the mobile subscriber is a subscriber to an enhanced call return service;
- loading a mobile subscriber mailbox with caller-specific information, the subscriber mailbox residing within a computing device;
- and
- establishing a connection between the mobile subscriber and the mobile subscriber mailbox, wherein establishing a connection between the mobile subscriber and the mobile subscriber mailbox includes:
- allocating a temporary local directory number for the call,
- forwarding the temporary local directory number to an anchor mobile switching center within the wireless network,
- routing the call from the anchor mobile switching center to a serving mobile switching center within the wireless network,
- executing at least one of an audio and a video script stored within the computing device, wherein the at least one of the audio and the video script prepares the computing device to perform an interaction with the subscriber,
- utilizing the interaction to retrieve the caller-specific information from the mobile subscriber mailbox;
- alerting the mobile subscriber of the call, and
- placing a return call to the caller.
A method for providing enhanced call return in a wireless network, the method comprising:
- receiving a call placed to a mobile subscriber from a caller;
- determining whether the mobile subscriber is a subscriber to an enhanced call return service;
- loading a mobile subscriber mailbox with caller-specific information;
- establishing a connection between the mobile subscriber and the mobile subscriber mailbox;
- and
- retrieving the caller-specific information from the mobile subscriber mailbox, wherein retrieving the caller-specific information from the mobile subscriber mailbox includes:
- receiving an indication to activate the enhanced call return service,
- obtaining a temporary local directory number from the intelligent peripheral,
- instructing the intelligent peripheral to access the mobile subscriber mailbox,
- executing a script stored within the intelligent peripheral, to interact with the mobile subscriber and
- placing a return call to the caller.
Dependencies are inferred from the claim text.