Method and system for intelligent and adaptive exception handling

In a network environment having multiple nodes, a first adaptive controller-node for handling exceptions, the first adaptive controller-node comprising:

• input logic to receive an error message from a network node, the error message including a request to handle an error associated with the network node;
• and
• control logic to:
• analyze the error message to determine an error type for the error,
• request data from a second adaptive controller-node located on a sub-network of the network environment separate from a sub-network associated with the first adaptive controller-node, wherein the data relates to error messages and potential solutions for those error messages, and
• select from a solution table, a solution to handle the error based on the error type and the data from the second adaptive controller-node, wherein the solution table to map error types to solutions.

A controller-node comprising:

• means for receiving an error message from a network node describing an error associated with the network node;
• means for analyzing the error message to determine an error type for the error;
• and
• means for selecting from a solution table a solution to handle the error based on the error type, wherein the solution table to map error types to solutions, and wherein the solution comprises means for sending a response message to a script engine separate from the network node, the response message including a script command at least partially implementing the solution, wherein the script engine to execute the script command on behalf of the network node associated with the error.