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US 7,079,634 B2Granted
Apparatus for tracking connection of service provider customers via customer use patterns
AssigneeAT&T Corp.
InventorsDavid E. Kaufman, Qing Liu, Anna Olecka
Life of this patent
Estimating the term…
Abstract
A method for identifying tracking accounts belonging to a customer of a service provider using profiles indicating customer patterns of use of the service. The profiles distinguish the account of the service provider customers from each other. Those profiles that substantially match are considered to belong to the same customer.
Claims14
A method for tracking telecommunication customers comprising:
- employing a set of call detail information records to create a set of features for each putative customer in said set, where each putative customer is identified by one or more attributes, and where feature in said set relates to calls made by said putative customer to an identified telephone number, or made by said identified telephone number to said putative customer;
- and
- analyzing said set of features to identify two of putative customers with calling patterns that indicate, with a probability in excess of a preselected threshold, that the putative customers are in reality a single customer.
A method for tracking telecommunication customers comprising:
- employing a first set of call detail information records to create a set of features for each customer in said set, where each customer is identified by one or more attributes, and where feature in said set relates to calls made by said customer to an identified telephone number, or made by said identified telephone number to said customer;
- employing a second set of call detail information records to create a set of features for each customer in said set, where each customer is identified by one or more attributes, and where feature in said set relates to calls made by said customer to an identified telephone number, or made by said identified telephone number to said customer;
- analyzing said set of features created from said first set and from said second set to associate customers in said first set with customers in said second set, where a customer in said first set is associated with a customer in said second set when a calling pattern of said customer in said first set, as evidenced by said features of said customer in said first set, and a calling pattern of said customer in said second set, as evidenced by said features of said customer in said second set indicate, with a probability in excess of a preselected value, that said customer in said first set and said customer in said second set are one and the same customer.
Dependencies are inferred from the claim text.