System for servicing and maintaining heat supply equipment

A system for servicing and maintaining heat supply equipment, established at least between one or more equipment sites that have heat supply equipment and conclude a servicing and maintenance contract regarding the heat supply equipment, and a management station that performs servicing and maintenance of the heat supply equipment in an area in which the equipment sites are located, the system being established through use of a communication line,

• the heat supply equipment comprising:
• a control unit to be attached to the heat supply equipment;
• and an equipment-side modem for mediating the control unit and the communication line,
• the management station comprising:
• a management unit for managing the heat supply equipment;
• and a station-side modem for mediating the management unit and the communication line, wherein
• upon reception of abnormality occurrence data sent from the control unit, the management unit further receives detailed information data on an abnormality of the heat supply equipment from the control unit, analyses by itself the received detailed information data, and creates recovery data for recovering the heat supply equipment from the abnormality.