Unified communication services via e-mail
AssigneeTelecommunications Premium Services, Inc.
InventorsWarren S. Gifford, Paul Mowatt, Philip Karcher, Domenico Riggi
Life of this patent
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Abstract
A method and system for providing unified messages services to a subscriber. The subscriber utilizes an active interface embedded in an e-mail notification to control delivery of a non-literal, single media or multimedia message to the subscriber. Such a non-literal message includes, but is not limited to, any of a hyperlink-based message, a voicemail message, a facsimile, and a video clip. The active interface provides access to communications-related services as well, including access to stock/options trading and bill payment.
Claims21
A computer program product, comprising:
- a computer storage medium and a computer program code mechanism embedded in the computer storage medium for causing a computer to control retrieval of non-literal messages referenced in a notification message, the computer program code mechanism comprising:
- a first computer code device configured to store a non-literal message sent to a subscriber identified by a unique identifier;
- a second computer code device configured to generate an e-mail notification with an embedded active interface referencing the non-literal message;
- a third computer code device configured to retrieve the non-literal message from the remote computer when requested by the subscriber through the active interface, wherein opening of the e-mail notification by the subscriber causes the non-literal message to be dynamically updated with any new information;
- and
- a fourth computer code device configured to selectively render the non-literal message from a user preferred audio format.
In a computer-based messaging system, a method of providing unified communication services over a network comprising:
- storing a non-literal message sent to a subscriber identified by a unique identifier;
- generating an e-mail notification with an embedded active interface referencing the non-literal message, the active interface including sections having dynamic information;
- retrieving the non-literal message from the remote computer when requested by the subscriber through the active interface;
- dynamically updating the non-literal message with any new information upon opening the e-mail notification by the subscriber;
- enabling the subscriber to respond to a message through the active interface;
- and
- selectively rendering the non-literal message in a user preferred audio format.
Dependencies are inferred from the claim text.