Article inspection device, maintenance management method for article inspection device, and maintenance management system for article inspection device

A maintenance management method for an article inspection device that measures a predetermined physical quantity of an article and inspects a quality state of the article based on a measured value of the physical quantity, the maintenance management method comprising:

• a maintenance management data storage step of storing maintenance management data of a plurality of main parts at a time of assembly at a manufacturer of the article inspection device in a non-volatile memory provided inside the article inspection device in association with a machine number which is device identification information of a device shipped from the manufacturer;
• a specific part identification data generation step of generating, when an operation of selecting a specific main part from the plurality of main parts in the article inspection device as a maintenance target part is input, specific part identification data capable of uniquely identifying the specific main part selected as the maintenance target part, based on the maintenance management data stored in the non-volatile memory in association with the machine number in the maintenance management data storage step;
• and
• an order information output step of transmitting and outputting part order information using the specific part identification data and the machine number associated with the maintenance management data from the article inspection device to a support service communication node on a side of the manufacturer.

A maintenance management system for an article inspection device that measures a predetermined physical quantity of an article and inspects a quality state of the article based on a measured value of the physical quantity, the maintenance management system comprising:

• a maintenance management data input unit that stores maintenance management data of a plurality of main parts at a time of assembly at a manufacturer of the article inspection device as maintenance management data associated with a machine number, which is device identification information of a device shipped from the manufacturer, in a non-volatile memory provided inside the article inspection device and in a maintenance management database on a side of the manufacturer;
• a specific part identification data generation unit that generates, when an operation of selecting a specific main part among the plurality of main parts as a maintenance target part is input via the article inspection device, specific part identification data capable of uniquely identifying the specific main part selected as the maintenance target part, based on the maintenance management data stored in association with the machine number;
• an order information output unit that transmits and outputs part order information using the specific part identification data and the machine number associated with the maintenance management data from the article inspection device to a support service communication node on a side of the manufacturer;
• a received order information generation unit that acquires the machine number and the specific part identification data associated with the machine number when the support service communication node on the side of the manufacturer receives the part order information as input, and generates received order information corresponding to the part order information when the acquired machine number and specific part identification data are included in a service machine number and service part identification data stored in a service part management database provided on the side of the manufacturer;
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• a shipment determination unit that determines shipment of a maintenance part having the same specifications as the specific maintenance part equipped in the article inspection device specified by the machine number, based on the machine number and the specific part identification data included in the received order information.