Artificial intelligence-based automated steup and configuration of retail point of sale system
AssigneeToshiba Global Commerce Solutions, Inc.
InventorsJonathan Myles WAITE, Jessica K. SNEAD, Lucas BLANCK, Shyam VENKATARAMAN
Life of this patent
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Abstract
The present disclosure provides an AI-based personal took for configuring Point of Sale (POS) systems. The AI-based configuration tool allows users to interact with a conversational AI that guides them through various configuration steps, eliminating the need for navigating through cumbersome menus and settings. The AI can also provide visual feedback and drive the UI configuration based on user inputs, ensuring a seamless and intuitive setup process.
Claims20
A method for a company employee to use an artificial intelligence (AI) engine for helping the employee in connection with the employee’s employment with the company, the method comprising:
- receiving, by a processor of a generative AI-based system, a voice or text request from the employee via a chat interface of a point of sale (POS) device to configure the POS device;
- determining, by the processor of the generative AI-based system, at least one action that is to be performed for configuring or setting up the POS device by at least one back-end source system of the company using data determined in the request;
- generating, by the processor of the generative AI-based system, a response for the at least one back-end source system to perform in configuring the POS device;
- and
- transmitting, by the processor of the generative AI-based system, the response to the at least one back-end source system so that the at least one back-end source system directly configures the POS device.
A generative AI-based system comprising:
- a processor configured for:
- receiving, by a processor of a generative AI-based system, a voice or text request from the employee via a point of sale device to configure the POS device;
- determining, by the AI engine, at least one action that is to be performed for configuring the POS device by at least one back-end source system of the company using data contained in the request;
- generating, by the AI engine, a response for the at least one back-end source system to perform in configuring the POS device;
- and
- transmitting, by the processor, the response to the at least one back-end source system so that the at least one back-end source system configures the POS device.
A nontransitory computer readable medium that, when executed by a processor of a generative AI-based system, performs a method comprising:
- receiving, by a processor of a generative AI-based system, a voice or text request from the employee via a point of sale device to configure the POS device;
- determining, by the AI engine, at least one action that is to be performed for configuring the POS device by at least one back-end source system of the company using data contained in the request;
- generating, by the AI engine, a response for the at least one back-end source system to perform in configuring the POS device;
- and
- transmitting, by the processor, the response to the at least one back-end source system so that the at least one back-end source system configures the POS device.
Dependencies are inferred from the claim text.