Systems and methods for detecting and correcting audio and video synchronization issues

A system for measuring audio and video synchronization in a communication, the system comprising:

• one or more hardware processors configured to:
• receive a video stream and an audio stream of the communication with a synchronization signal;
• decode a plurality of video frames and a unique frame identifier for each video frame of the plurality of video frames from the video stream;
• decode an audio signal from the audio stream;
• detect the unique frame identifier of a particular video frame that is played back at a same time at which the audio signal satisfies a threshold;
• and
• measure a synchronization offset between playback of the video stream and the audio stream based on a difference between the unique frame identifier of the particular video frame and the unique frame identifier of a different video frame that is identified in the synchronization signal.

A non-transitory computer-readable medium storing program instructions that, when executed by one or more hardware processors of a communication device, cause the communication device to perform operations comprising:

• receiving a video stream and an audio stream of a communication with a synchronization signal;
• decoding a plurality of video frames and a unique frame identifier for each video frame of the plurality of video frames from the video stream;
• decoding an audio signal from the audio stream;
• detecting the unique frame identifier of a particular video frame that is played back at a same time at which the audio signal satisfies a threshold;
• and
• measuring a synchronization offset between playback of the video stream and the audio stream based on a difference between the unique frame identifier of the particular video frame and the unique frame identifier of a different video frame that is identified in the synchronization signal.