Generative Artificial Intelligence-Based Automated Teller Machine Process Generation

A method, comprising:

• receiving, by a computing platform, the computing platform having at least one processor and memory, and from a user at an automated teller machine (ATM), first user input;
• identifying, by a computing platform, the computing platform having at least one processor and memory and based on first user input at an automated teller machine (ATM), a first generative artificial intelligence model associated with a first functionality of the ATM;
• executing, by the at least one processor, the first generative artificial intelligence model, wherein executing the first generative artificial intelligence model includes inputting the first user input to the first generative artificial intelligence model to output a preferred language associated with a user and a first plurality of selectable options in the preferred language to be provided to the user;
• generating, by the at least one processor and based on the output preferred language and the first plurality of selectable options, a first user output providing the first plurality of selectable options to the user in the preferred language;
• transmitting, by the at least one processor and to the ATM, the first user output, wherein transmitting the first user output causes the ATM to provide the first plurality of selectable options to the user in the preferred language;
• receiving, by the at least one processor and from the user at the ATM, second user input in response to the first user output;
• identifying, by the at least one processor and based on the second user input, a second generative artificial intelligence model associated with a second functionality of the ATM;
• executing, by the at least one processor, the second generative artificial intelligence model, wherein executing the second generative artificial intelligence model includes inputting the received second user input to the second generative artificial intelligence model to output a second plurality of selectable options to be provided to the user;
• generating, by the at least one processor and based on the second plurality of selectable options, a second user output providing the second plurality of selectable options to the user;
• and
• transmitting, by the at least one processor and to the ATM, the second user output, wherein transmitting the second user output causes the ATM to provide the second plurality of selectable options to the user.

One or more non-transitory computer-readable media storing instructions that, when executed by a computing platform comprising at least one processor, memory, and a communication interface, cause the computing platform to:

• identify, based on first user input at an automated teller machine (ATM), a first generative artificial intelligence model associated with a first functionality of the ATM;
• execute the first generative artificial intelligence model, wherein executing the first generative artificial intelligence model includes inputting the first user input to the first generative artificial intelligence model to output a preferred language associated with a user and a first plurality of selectable options in the preferred language to be provided to the user;
• generate, based on the output preferred language and the first plurality of selectable options, a first user output providing the first plurality of selectable options to the user in the preferred language;
• transmit, to the ATM, the first user output, wherein transmitting the first user output causes the ATM to provide the first plurality of selectable options to the user in the preferred language;
• receive, from the user at the ATM, second user input in response to the first user output;
• identify, based on the second user input, a second generative artificial intelligence model associated with a second functionality of the ATM;
• execute the second generative artificial intelligence model, wherein executing the second generative artificial intelligence model includes inputting the received second user input to the second generative artificial intelligence model to output a second plurality of selectable options to be provided to the user;
• generate, based on the second plurality of selectable options, a second user output providing the second plurality of selectable options to the user;
• and
• transmit, to the ATM, the second user output, wherein transmitting the second user output causes the ATM to provide the second plurality of selectable options to the user.