Communication issue causation identification

A processor-implemented method, comprising:

• receiving a set of transmission control protocol indicators of performance issues (TCP IPI) data, wherein the set of TCP IPI data comprises performance metric data associated with a network communication between a client device and an endpoint;
• receiving queue monitoring data from a plurality of intermediate routing devices on a path of the network communication between the client device and the endpoint;
• identifying, based on the set of TCP IPI data in conjunction with the queue monitoring data, a particular component on the path of the network communication as a cause of a communication issue between the client device and the endpoint;
• and
• generating and providing an alert indicating the particular components as the cause of the communication issue.

A Network Issue Causation Detection (NICD) system comprising:

• a processor;
• and
• a non-transitory, computer-readable medium comprising computer-readable instructions that, when executed by the processor, cause the processor to:
• receive a set of transmission control protocol indicators of performance issues (TCP IPI) data, wherein the set of TCP IPI data comprises performance metric data associated with a network communication between a client device and an endpoint;
• receive queue monitoring data from a plurality of intermediate routing devices on a network path of the network communication;
• identify, based on the set of TCP IPI data in conjunction with the queue monitoring data, a particular component on the network path of the network communication as a cause of a communication issue between the client device and the endpoint;
• and
• generate and provide an alert indicating the particular component as the cause of the communication issue.