Ip multimedia subsystem (ims) call experience improvement based on user feedback
AssigneeMotorola Mobility LLC
InventorsDANIEL C CHISU, MATTHEW DEHECK
Life of this patent
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AssigneeMotorola Mobility LLC
InventorsDANIEL C CHISU, MATTHEW DEHECK
Estimating the term…
An electronic device provides various techniques for proactively identifying and addressing user dissatisfaction with communication quality of a previous digital protocol call session. In response to detecting termination of a digital protocol call session with second electronic device(s) completed using first call session settings, the electronic device generates and presents, via output device(s), a customer satisfaction user interface including a satisfaction rating affordance for receiving a user satisfaction rating of the digital protocol call session. In response to receiving, via input device(s), a user input to the satisfaction rating affordance indicating being less than fully satisfied, the electronic device triggers performance of a local device check of device parameters associated with call quality. The electronic device identifies device parameter(s) to adjust in an attempt to improve future call quality in response to the dissatisfied user input indicating. The electronic device autonomously adjusts the device parameter(s) during a subsequent call session.
An electronic device, comprising:
A method, comprising:
A computer program product comprising:
Dependencies are inferred from the claim text.