Conversation assistance method

A conversation assisting method using a computer, the conversation assisting method, by the computer. comprising:

• a voice analyzing step of analyzing a voice in a conversation to obtain a voice word, the voice word being a word included in the conversation;
• a paragraph analyzing step of analyzing the conversation by using the voice word to obtain a paragraph group, the paragraph group being a plurality of paragraphs included in the conversation;
• a paragraph classifying step of classifying each paragraph included in the paragraph group to obtain paragraph classification data indicating which group each of the paragraphs belongs to;
• and
• a paragraph suggesting step of referring to an evaluation value storage unit, obtaining an evaluation value of the conversation by using the paragraph classification data, and outputting, when a group sequence with a higher evaluation value than the evaluation value of the conversation is present, a keyword or a sentence including the keyword, the evaluation value storage unit storing an evaluation value of a group, the keyword being stored in association with a group sequence that makes an evaluation value high.

A program for causing a computer to execute a method comprising:

• a voice analyzing step of analyzing a voice in a conversation to obtain a voice word, the voice word being a word included in the conversation;
• a paragraph analyzing step of analyzing the conversation by using the voice word to obtain a paragraph group, the paragraph group being a plurality of paragraphs included in the conversation;
• a paragraph classifying step of classifying each paragraph included in the paragraph group to obtain paragraph classification data indicating which group each of the paragraphs belongs to;
• and
• a paragraph suggesting step of leading a paragraph following the conversation to a paragraph that is classified into a recommended group, by referring to an evaluation value storage unit, reading information about the recommended group by using the paragraph classification data, and outputting a recommended keyword or a sentence including the recommended keyword, the evaluation value storage unit storing an evaluation value of a group, the recommended group being a group that is to follow the conversation, the recommended keyword being stored in association with the recommended group.